Fleet Controller
Leader in local express delivery, South Eastern Suburbs. Exciting role managing bookings and despatch.
Summary about this job
Fleet Management
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-4585-9714
Fax: +61-8-8118-4348
E-mail: n\a
Site: n\a
Detail information about job Fleet Controller. Terms and conditions vacancy
- Great Work Environment
- South Eastern Location
- Excellent Salary
Our Client is a leader in local express delivery services. As a result of their rapid growth they are now seeking the services of an experienced Fleet Controller.
The focus of this exciting role is to maintain and manage an efficient flow of work, ensuring bookings are despatched in an efficient and timely manner and that excellent lines of communications are maintained with both the client and drivers.
Specifically this role will involve:
- Taking incoming bookings & despatching jobs to drivers.
- Operating the two-way radio.
- Inform Operations Manager of any problems with customers.
- Ensuring drivers' times are collected daily and liaising with appropriate personnel to resolve issues.
- Ensuring optimum service levels are maintained at all times.
- Resolving customer concerns.
- Assist in reviewing existing fleet.
- Ensuring incoming telephone calls are answered quickly.
- Advising of ways to improve efficiency in operations and the performance of the fleet.
- Partake in rostered after hours support.
- Data entry and preparation of operational reports.
The successful candidate will be able to demonstrate:
- A minimum 1 - 2 years experience in a similar role;
- Experience with MS Word (Intermediate.); Power Point (Basic), and Outlook; and
- Previously used FMS transport software for despatching jobs and allocating work would be highly regarded.
If you feel you can meet the challenge of this dynamic company, then we would like to hear from you. By sending you resume and cover letter addressing the criteria above.