Customer Service

Summary about this job

Detail information about job Customer Service. Terms and conditions vacancy

ABOUT THE COMPANY
Global leader in end to end logistics. This iconic freight forwarder has a reputation for excellence, professionalism and provides market leading training and mentoring to committed staff. 

ABOUT THE ROLE
Working within Commercial team, this role calls for a Customer Service Representative with previous experience in a similar role with in International Freight Forwarding.

Maintaining a portfolio of accounts, you will work closely with your clients and internal departments to ensure the smooth execution of freight movements. An experienced operator looking to make the transition will also be looked on favorably. 

DUTIES
• Maintain and service a portfolio of accounts 
• Ensure all movements are DIFOT through strong reporting structures 
• Provide daily status reports and troubleshoot potential issues 
• Work closely with internal stakeholders to ensure minimal delays 
• Build strong relationships external stakeholders 

SKILLS AND EXPERIENCE 
• 3-5 years’ experience in a logistics-based Customer Service role
• Understand end to end import/export freight forwarder process  
• Professional appearance and approach to the work day  
• Demonstrated ability to explain current internal and external relationships   
• Strong computer literacy (Excel/Word/PowerPoint)  

COMPANY CULTURE
Professional office environment with a strong focus on training and development. With well-produced and regularly updated operating procedures in place, our client is committed promote development and operational excellence within its people. 
 
BENEFITS
• Continued and on-going training and development program  
• Career progression opportunities for motivated individuals  
• On-top additional earnings within departments based on performance    

HOW TO APPLY
Click on the link to apply today or visit www.insyncpersonnel.com.au to find out what exciting opportunities are available at Insync Personnel.