Customer Service Coordinator
At PFM Corp we are a leading National Sensitive Freight, 3PL Warehouse & Logistics Company looking for a Customer Service Coordinator
Summary about this job
Warehousing, Storage & Distribution
Company: Private Advertiser
Location: Melbourne
Work type: Full Time
Salary: $60,000 - $69,999
Phone: +61-8-1060-6025
Fax: +61-7-7970-7648
E-mail: n\a
Site: n\a
Detail information about job Customer Service Coordinator. Terms and conditions vacancy
The Company
At PFM Corp we are a leading National Sensitive Freight, 3PL Warehouse & Logistics Company and are seeking a self-motivated and experienced Customer Service Coordinator to manage one of our major print customers.
Our Warehouse facility is located in Dandenong South.
The Role:
The role we are offering requires an energetic, results driven individual to work in a Customer Coordination role within our Warehouse office, the role is desk bound with a mix of work required on the Warehouse floor reporting directly to the Warehouse Manager.
Good interpersonal skills are essential, the successful applicant will be highly motivated and have an ability to understand and meet tight deadlines. Strong computer skills, particularly in WMS and MS Office.
A professional attitude, with high level of accuracy and attention to detail in reviewing and completing paperwork. An ability to lead by example through strong disciplines around process.
- Data entry of stock movements, i.e. receipt, dispatch, returns into our WMS system.
- Communication with customers via phone and email enquiries.
- Utilise your excellent organisation skills to ensure all our data and records are accurate and up to date.
- Greeting visitors as they arrive on site and manage customer collections.
- Assisting managers with additional general office and day-to-day duties as required.
- OH&S awareness and knowledge.
- Stock take and reconcile counts.
- Ownership of end to end Warehouse processes (Account Specific).
The ideal candidate:
- Experience in a senior administrative role or Coordination role.
- Ability to work under pressure in a fast paced environment.
- The ability to display a customer centric approach.
- Forklift Licence preferred but not essential.
- Experience using WMS systems is essential.
- Experience working in the print / photocopier industry.
Employment Type:
In return we offer a permanent position with above market rates and an opportunity to further develop yourself and career with PFM Corp.
Salary $60,000 - $70,000