Business Insights Analyst
Work within our Customer Platforms Function within Customer Marketplace Report to the Business Insights Manager – OMNI
Summary about this job
Analysts
Company: Suncorp
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-3-5470-1830
Fax: +61-7-2475-8278
E-mail: n\a
Site: n\a
Detail information about job Business Insights Analyst. Terms and conditions vacancy
- Work within our Customer Platforms Function within Customer Marketplace
- Report to the Business Insights Manager – OMNI
- Flexible working arrangements
Summary
The position sits within the Customer Marketplace Function and is part of the OMNI channel insights team who focus on delivering multichannel insights as well as empowering the insights teams within the channels to support their primary business units.
The Role
The BI Analyst role will leverage data, analytics and technology to guide senior management decisions. Focusing on remediation of business risks and issues and identifying future growth opportunities and prioritisation of resources.
Key Responsibilities
- Create and deliver on an adaptive BI strategy tailored to the needs of the business.
- Develop a comprehensive reporting suite that enables actionable insights across the channels.
- Identify appropriate metrics and source data for performance indicators used in regular reporting as well as ad-hoc analysis that help to capitalise on opportunities or remediate away from risks. Both financial and non financial metrics, mix of internal and external data.
- Be responsible for monitoring, calculating and influencing budgets, commissions, and expense allocations.
- Collaborate with various insights teams across the business to capture detailed channel specific insights and knowledge
- Be on the forefront of technology and analytical tools.
Skills & Experience
- Financial or other technical associations (Desired)
- Minimum 3+ years relevant Analytical experience in insurance or financial industry
- Minimum 5 years in analytics or reporting presenting insights and influencing senior management
- Must have the ability to collaborate and develop a reporting suite from scratch.
- Proven ability to work collaboratively and influence a diverse range of stakeholders
- Extensive experience of modern BI tools and platforms such Tableau for data acquisition, transformation, processing and visualisations.
- Extensive report writing and business case creation.
- Formulate recommendation papers and engage with senior management.
- Advanced analytical and business acumen for smart data guided decision making.
- Advanced Cognos
- Advanced SQL
- Exposure to industry CRMs
Benefits
- Up to 25% off insurance, Banking, superannuation
- Employer of Choice for Gender Equality for fifth consecutive year, 2018
- Money magazine’s Bank of the Year and Business Bank of the Year, 2018
About the Company
Our Marketplace of products, services and experiences is designed to make it easier for our customers to meet their financial needs. It brings together our strong portfolio of banking & wealth and insurance solutions from across our many brands including Suncorp, AAMI, GIO, Apia and Shannons, as well as those from our partners.”
Culture
Working as part of the Suncorp Group you will have access to an unparalleled range of job opportunities across insurance, banking, wealth management and corporate services. We promote a high performance culture where people are rewarded for effort and dedication. We recognise and value commitment and encourage our people to maintain a healthy balance between their career and personal time.
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For further information please contact [email protected] on 02 8121 3276