Business Analyst - Service Review

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An opportunity currently exists for a motivated and results-driven individual to join the Integrated Planning Team as a Business Analyst - Service Rev

Summary about this job

Analysts

Company: The City of Canterbury Bankstown

Location: Sydney

Work type: Contract/Temp

Salary: n\a

Phone: +61-7-7264-3321

Fax: +61-7-6163-2470

E-mail: n\a

Site: n\a

Detail information about job Business Analyst - Service Review. Terms and conditions vacancy

Here at ‘The City of Canterbury Bankstown’, we are a leader in local government and we take pride in our culture of continuous improvement and business excellence.

We are committed to providing development opportunities for our people, to ensure that we continue to provide the best possible service to our community as well as a flexible and inclusive working environment that appeals to enthusiastic and talented professionals.

An opportunity currently exists for a motivated and results-driven individual to join the Integrated Planning Team as a Business Analyst - Service Review. This opportunity is offered as a 12 month Temporary Full Time contract.

The Role

Working as a key member of the Integrated Planning Team, the primary role of this position is to support the organisation to drive continuous improvement of service standards and efficiencies across the organisation.

Your duties in this role will include:

Working with internal and external stakeholders to understand existing services and service levels
Benchmarking to measure current services levels and associated costs / benefits
Analysing existing service provision and recommending improvements
Modelling options for future service provision and service level scenarios as well as providing recommendations to the organisation
Liaising with management, staff and stakeholders to develop and implement the integrated planning framework and other key corporate documents
Developing fit for purpose service delivery to suit Stakeholder and Community needs
Actioning and attending to other matters and projects as directed by the Team Leader Integrated Planning and the Manager City Plan.
Evaluate and apply costing to Local Government services

Essential Criteria:

Tertiary Qualifications in Economics, Business, or Finance
Experience in project management, service planning and review or roles in a similar capacity
Experience in service level review or business analysis
Experience in strategic planning and issue analysis in public or private sector
Strong evaluation, analytical and problem solving skills
Experience in communicating verbally and in writing to a range of audiences across a range of mediums
Advanced computer skills and proficiency with software used to analyse business processes.
A practical knowledge of workflow and business process reengineering
Demonstrated ability to manage multiple projects simultaneously
Demonstrated experience to identify and research complex issues and propose solutions at a local level
Current Class C Drivers licence
Experience in the development of the NSW Integrated Planning and Reporting Framework.

How to apply:

You can submit your application by clicking the ‘Apply Now’ button and creating a login using your email address. When submitting your application, make sure to address the Essential Criteria mentioned above in your covering letter.

People with a disability are encouraged to apply.

Applications close on Monday 16 July 2018

For more information, please contact Rachel Symons (Team leader Integrated Planning) on 02 9707 9990

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