Parts Interpreter - Brisbane

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HCA's Brisbane branch is currently seeking an experienced and motivated individual to join the team in the position of a Parts Interpreter.

Summary about this job

Mining - Operations

Company: Hitachi Construction Machinery Pty Ltd

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-8-4852-7655

Fax: +61-2-5312-8100

E-mail: n\a

Site:

Detail information about job Parts Interpreter - Brisbane. Terms and conditions vacancy

  • Full Time Permanent Position + great $$$ + top employee benefits
  • Based in Archerfield - Brisbane
  • Work with a Leading OEM for Construction & Mining Equipment

The Company

Hitachi Construction Machinery Australia (HCA) is a leading manufacturer of construction and mining equipment. With a solid network of branches nationally, we service a multitude of customers, including mining, construction, quarry and forestry with quality equipment and after sales support.

The Role:

HCA's Brisbane branch is currently seeking an experienced and motivated individual to join the team in the position of a Parts Interpreter.  Reporting to the Parts Manager you will be responsible for:

  • Providing quality service to external and internal customers on a range of parts
  • Interpreting customer's needs and ensuring Hitachi's promise of Total Customer Satisfaction is successfully delivered in a timely manner
  • Sourcing and supplying parts by interacting with multiple stakeholders
  • Initiating invoices for parts and reporting stock damages or discrepancies
  • Updating and maintain computer records to ensure database is current with parts availability, pricing and warranty details
  • Resolving customer complaints and issues in a courteous and helpful manner in line with the Hitachi Spirit
  • Engaging in sales and upselling opportunities in every interaction

The Ideal Candidate:

 To be successful in the role, you will need to have:

  • Demonstrated knowledge and previous experience in a Parts environment
  • A developed mechanical understanding, Construction & Mining background is preferred, but not essential.
  • Confident level of computer literacy and strong verbal and written communication skills
  • Excellent commitment to quality customer service delivery, both on the phone and face to face 
  • Excellent time management and organisation skills with a keen eye for detail

The Offer

What's In It for you?

  • Rewarding & Competitive Package in a permanent full time opportunity
  • Onsite Parking and great employee benefits including exclusive staff discounts on a range of products & services!
  • Supportive management and a friendly, goal orientated team culture
  • Continuous training and upskilling with access to the latest technologies
  • Be a part of a leading OEM which genuinely values and ensures everyone is happy and safe at work!

Here at Hitachi, we believe that success comes from the partnership of our market-leading products and the quality of our people.

The position advertised above would suit someone who is professional, proactive and self-motivated. If this sounds like the perfect role for you, then click APPLY NOW and submit your resume for consideration.

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