Site Services Agreement (SSA) Site Lead

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Gladstone (QLD) based role looking after our Site Services Agreements (Services Contracts) with focus on project delivery and customer communication.

Summary about this job

Other

Company: GE Australia Pty Ltd

Location: Gladstone & Central QLD

Work type: Full Time

Salary: $85,000 - $119,999 depending on experience

Phone: +61-7-3818-3753

Fax: +61-8-1841-5216

E-mail: n\a

Site:

Detail information about job Site Services Agreement (SSA) Site Lead. Terms and conditions vacancy

  • Great career progression opportunity for a field engineer looking to step up
  • Baker Hughes - a GE Company - incredible long term career prospects
  • Gladstone location - work from home and with customers - no office!

Baker Hughes, a GE company (NYSE:BHGE) is the world’s first and only fullstream provider of integrated oilfield products, services and digital solutions. Drawing on a storied heritage of invention, BHGE harnesses the passion and experience of its people to enhance productivity across the oil and gas value chain.

BHGE helps its customers acquire, transport and refine hydrocarbons more efficiently, productively and safely, with a smaller environmental footprint and at lower cost per barrel.

Backed by the digital industrial strength of GE, the company deploys minds, machines and the cloud to break down silos and reduce waste and risk, applying breakthroughs from other industries to advance its own. With operations in over 120 countries, the company’s global scale, local know-how and commitment to service infuse over a century of experience with the spirit of a startup – inventing smarter ways to bring energy to the world. Follow Baker Hughes, a GE company on Twitter @BHGECo, or visit us at BHGE.com.

About the Role

Supporting Service Agreements and Contractual Agreements designed to provide proactive care for our customers’ production assets and the condition
monitoring systems supplied by GE. These agreements vary greatly in size and scope and the Site Lead may be responsible for multiple agreements, visiting each site periodically and accessing their systems remotely, or may be embedded in the customers’ organization at one or more sites.

Essential Responsibilities

  • Execute the scope of the agreement, profitably, safely, with integrity and to the customers’ satisfaction to ensure agreement renewal and evolution.
  • Focus on helping the customer improve the reliability and performance of their operation (production assets) therefore a strong quality (repeatable lean process), reliability and continuous improvement mindset is important.
  • Develop and communicate customer value stories (with customer approval) that will promote learning within the Bently Nevada business and provide marketing material to promote the service offering.
  • Work closely with Sales to bring new opportunities including supporting SSA proposal generation and to keep up to date on new applications and support trial installations where deemed appropriate by the respective Product Line Manager.
  • Document the activities executed using the tools built into the SSA Web Portal, the standard reporting tools or any customized tools agreed per specific contract requirements.

Skills, Experience & Qualifications

  • Degree in Engineering or have worked in a similar role for a number of years
  • Demonstrated experience executing condition monitoring programs or machinery diagnostic, system and instrumentation including Bently Nevada monitoring and software products
  • Strong oral and written communication skills
  • Strong interpersonal and leadership skills and ability to influence others
  • Ability to coordinate several projects at once 
  • Technical understanding of a broad range of condition monitoring techniques such as vibration, thermodynamic performance, lube oil analysis, thermography
  • Understanding of the customer's business, and the key contractual terms and conditions 

At GE, we are committed to providing a working environment that is diverse, flexible, and inclusive.

Our benefits include:

  • Flexible working options (including working from home)
  • 5 weeks annual leave (after your first 6 months of service)
  • A generous paid parental leave policy
  • Extensive professional development opportunities
  • Long term career opportunities (locally and globally)
  • Generous discounts for goods & services via our employee benefits program (think travel, enterntainment & shopping!)

If you are passionate about working for an organization that imagines things others don’t, builds things others can’t, and delivers outcomes that make the world better, we would love to hear from you.

Technology is how we do things. People are why we do things. We look forward to receiving your application!

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