Customer Relationship Officer - Full Time/Casual

All vacancies of AustraliaRetail & Consumer ProductsCustomer Relationship Officer - Full Time/Casual

Customer Relationship Officer in our Melbourne CBD boutique providing professional and consultative customer services to our valuable customers.

Summary about this job

Retail Assistants

Company: The Hour Glass

Location: Melbourne

Work type: Full Time

Salary: $25 - $34.99 per hour

Phone: +61-3-3441-9145

Fax: +61-3-9262-8975

E-mail: n\a

Site:

Detail information about job Customer Relationship Officer - Full Time/Casual. Terms and conditions vacancy

The Organisation
 

The Hour Glass is Asia’s most geographically diversified, multi-brand, specialist watch retailer. The company has over 41 premier watch boutiques strategically located in prime shopping belts in Australia, Hong Kong, Japan, Malaysia, Singapore and Thailand. Currently in Australia, The Hour Glass has 3 retail stores located in Sydney, Melbourne and Brisbane.

We are proud of The Hour Glass brand of hospitality and in-depth knowledge of sophisticated mechanical timepieces to cater to our customers around the world. The company has also won numerous awards for its wide product range, premium brand positioning, business achievements and customer services.

 

The Role

As the Customer Relationship Officer in our Melbourne Boutique, you are responsible for delivering outstanding customer experience, building The Hour Glass brand one customer at a time and driving our company goals with your every action. We are looking for a mature-minded person who possess the following qualities:

  • Commitment to their work
  • A passion for high end luxury products
  • Uncompromising attention to details

 

Daily Responsibilities:

  • Providing warm reception to visitors
  • Maintaining high dress and personal grooming standards
  • Directing customers to respective Sales Consultant
  • Answering calls and taking messages
  • Assisting in maintaining the highest standards of merchandising, product displays and store presentations according to visual merchandising requirements by The Hour Glass
  • Conducting accurate daily stock counts and stock take
  • Ensure adherence to all company practices and procedures regarding the receipt, transfer, package and shipment of merchandise
  • Other Ad Hoc duties as requested by your Supervisors and Managers.

 

Skills and Requirements
 
The successful applicant will have experience including but not exclusive to:

  • Ability to multitask and carry out daily responsibilities according to their priority
  • Strong interpersonal skills to effectively work within a team environment
  • Capable of working independently with minimum supervision
  • Well-developed numerical, written and communication skills
  • To action set goals and go beyond expectation
  • Demonstrate individual knowledge and previous experiences confidently
  • Previous experience in the Luxury Timepieces industry is desirable
  • Basic knowledge of Microsoft 365 is also desirable

 

In return, you will be part of a growing team within the Luxury Timepieces industry.

If you are serious about embarking on a long-term career path and looking to prosper within the Luxury Timepieces industry, please apply online or email to [email protected].
 
Please note, due to the high volume of applications received by interested candidates, we will only contact candidates deemed relevant and match the selection criteria.

Responds for Customer Relationship Officer - Full Time/Casual on FaceBook

Read all comments for Customer Relationship Officer - Full Time/Casual. Leave a respond Customer Relationship Officer - Full Time/Casual in social networks. Customer Relationship Officer - Full Time/Casual on Facebook, LinkedIn and Google+