Customer Service/Technician- Apple Products
Junior Technician for Apple products required for an Authorized Apple Service Provider.
Summary about this job
Retail Assistants
Company: Adecco
Location: Bendigo, Goldfields & Macedon Ranges
Work type: Full Time
Salary: $43k - $60k p.a.
Phone: +61-3-1983-3115
Fax: +61-3-1264-1188
E-mail: n\a
Site: n\a
Detail information about job Customer Service/Technician- Apple Products. Terms and conditions vacancy
- Bendigo location- close to Public Transport
- Permanent Positions- competitive salary packages
- Apple product knowledge and Customer Service/Retail
Our client, an Australian owned and operated IT Retailer/Service Provider located in Bendigo. The position is permanent full-time and will require elements of customer service as well as technical knowledge of Apple Product
Client Details
Our clients head office is based in Melbourne, offering numerous retail locations and an online store, training & education and enterprise solutions to business and corporate clients.
They are an Authorised Apple Service Provider providing technical support solutions and sales in a Retail environment.
They are seeking tech savvy and customer service focused individuals to provide technical support and sales for Apple Products in their Bendigo location.
Description
Junior Technician
As a Junior Technician, you will work closely with the Sales Consultant and Senior Technician/Store Manager to further trouble shoot, diagnose and repair Apple products in line with noted guidelines.
You will have a sound technical knowledge with Apple products, with proven experience in a similar role. Apple Product Professional Certification is preferred but not essential. You will be technically hands on, with a willingness to still provide an excellent level of customer service.
You will be required to perform warranty checks, ordering of parts and initiate service bookings/reports.
Apple Certified Mac Technician & Apple Certified iOS Technician certificates are required.
Profile
Successful applicants will have:
- Proven customer service experience in a retail environment
- Strong technical knowledge and skills encompassing Apple iOS and Mac Products
- Excellent presentation
- Excellent time management skills
- Strong problem solving skills with the ability to make quick decisions
- An attention to detail
- Flexibility to perform all aspects of the above duties
Job Offer
Successful applicant will secure a permanent position with a competitive salary. They will become a team member of a 100% Australian Owned and Operated company, with an excellent opportunity to contribute toward a brand new retail location.
Please apply now, and if you have any queries, contact Adecco North West Specialist on 92015100 and speak with Lisa Palmer.
Due to the number of expected applications, only shortlisted applicants will be contacted.
Adecco North West Specialist VIC