Customer Service & Sales Officer - Brisbane Airport
Europcar is a world leader in the car rental industry. We currently require a full time Car Rental Service Officer to join our Brisbane Airport team!
Summary about this job
Retail Assistants
Company: Europcar
Location: Brisbane
Work type: Full Time
Salary: $22.04 per hour + super + sales incentives
Phone: +61-2-5187-3117
Fax: +61-7-1002-3505
E-mail: n\a
Site: n\a
Detail information about job Customer Service & Sales Officer - Brisbane Airport. Terms and conditions vacancy
About us:
Europcar Mobility Group is a world leader in the vehicle rental and new mobility markets. We deliver mobility solutions through an extensive network in 133 countries through corporate operations, franchisees and partnerships. Across Australia and New Zealand we have approximately 650 staff and more than 11,000 vehicles. At Europcar AU NZ, our company values are: Open Communication, Working Together, Feeling Valued and Customer Centric.
About the role:
Europcar Australia is seeking a dedicated and proactive full time car rental Customer Service & Sales Officer to join our Brisbane team!
Reporting to the Station Manager, this role plays a critical part in ensuring excellent sales and customer service for our clients whilst being dedicated to the growing success of the Station.
Key responsibilities include:
- Opening and closing car rental contracts
- Making reservations and checking vehicles in and out as based on customer needs and in accordance with business excellence standards
- Processing of Rental Agreements, accident and damage reports
- Monitoring, tracking and organising fleet availability on a daily basis
- Providing outstanding customer service to our valued customers
- Ferrying vehicles between locations
The people we look for:
- Are sales-driven with a passion to meet & exceed revenue targets
- Can create a pleasant customer experience by greeting and engaging our valued customers
- Can build robust relationships with customers so as to understand their needs and assist them in providing outstanding customer service
- Are willing to go the extra mile and have good conflict resolutions skills
- Ability to work around a 7 day rotating shift roster
- Have an open, manual licence
You will receive:
- $22.04 per hour + penalties + super + incentives
- Multiple staff discounts (including Accor hotel staff discounts after 12 months)
- Employment with a company who invests in training their employees
- Supportive team environment
- Ongoing global career opportunities
HOW TO APPLY:
Please click on 'Apply' and attach your Cover Letter and Resume.