Full Time Sales Associate - Sydney QVB Men
The Sales Associate contributes to achieving store goals in sales, productivity, and service by utilizing COACH selling skills and Service training.
Summary about this job
Other
Company: Coach Store Australia Pty Limited
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-9378-1529
Fax: +61-2-2420-3416
E-mail: n\a
Site: n\a
Detail information about job Full Time Sales Associate - Sydney QVB Men. Terms and conditions vacancy
- Leading global luxury brand
- Great career development opportunity
- Inclusive & collaborative environment
About the business
Coach is a leading design house of modern luxury accessories and lifestyle collections, with a long-standing reputation built on quality craftsmanship. Defined by a free-spirited, all-American attitude, the brand approaches design with a modern vision, re-imagining luxury for today with an authenticity and innovation that is uniquely Coach. All over the world, the Coach name is synonymous with effortless New York style.
A member of the Tapestry family, we are part of a global house of brands that has unwavering optimism and is committed to being innovative and wholly inclusive.
About the role
1. SALES :
- Utilizes resources effectively to impact individual productivity
- Takes ownership and accountability for individual productivity
- Understands how individual productivity impacts the store
- Consistently achieves sales goals
- Work with multiple customers simultaneously
- Tailors approach to different customers by reading cues
2. SERVICE COMMITMENT:
- Able to handle and offer solutions to customer issues appropriately and involve a manager when necessary
- Consistently anticipates and meets customers' needs
- Services all customers according to the Coach Approach standards
- Engages customers in conversation and builds relationships
- Maintains an energetic presence and displays a high level of enthusiasm on the sales floor
3. SELF DEVELOPMENT:
- Consistently asks for and is open to feedback from supervisor
- Acts on feedback from managers to improve own performance or address development issues
- Aware of own strengths and development needs and communicates them to supervisor
- Seeks knowledge and information to improve individual performance
- Adapts to constantly changing environment by changing own plan, schedules etc.
- Challenges self to continually meet new goals
4. COMMITMENT IN COMPANY VALUES:
- Able to resolve conflicts in a positive manner
- Participates as a team member and encourages team to meet and exceed performance standards
- Champions company initiatives and supports management decisions
- Committed to individual development plans
- Participates in recognizing and celebrates team successes
- Creates partnerships with team members
- Maintains open, two way communication by keeping people informed
5. COMMUNICATION:
- Demonstrates appropriate non-verbal communication
- Communicates professionally with diplomacy and tact
- Communicates effectively with peers, and supervisors
- Consistently uses Coach Communication tools to remain informed of individual performance, store performance and company information.
- Maintains composure during difficult conversations, or situations
6. INTEGRITY/PROFESSIONALISM:
- Represents the brand appropriately in all situations
- Ensures own compliance to company guidelines
- Demonstrates professional ethics
Benefits and perks
- Employee purchase program - enjoy amazing products with exclusive discount rate.
- Great global learning and development opportunities
Skills and experience
Experience: Previous experience in a retail service environment
Education: High School diploma or equivalent
Technical: Knowledge of cash register systems, and basic computer skills
Physical : Ability to communicate effectively with customers and staff, maneuver sales floor, the ability to meet moderate stockroom lifting requirements, and store climbing requirements
Schedule: Ability to work flexible schedule to meet the needs of the business, including nights, weekends and holidays