Store Manager Universal Store-Surfers Paradise

Summary about this job

Detail information about job Store Manager Universal Store-Surfers Paradise. Terms and conditions vacancy

• Growth Potential
• Great Culture 53 Stores Nationally
• Leadership Development

Universal Store is looking for a creative, inspiring, dedicated leader to join our team in our Surfers Paradise location.

What we're looking for:
A Store Manager who can inspire a team to love where they work and create happy, satisfied customers. Our ideal candidate will be able to lead from the front while bringing the team with them.    We're all about Youth Fashion.  We have a passion for our customers and a keen eye for detail.

A natural planner and organiser who can also adapt to changing environments-  yes, you need to have it all!    A successful Store Manager will be able to create links between people, process, and presentation to create a store environment that welcomes and excites our customers each time they walk through our doors.  You have a positive and expansive outlook on life. We are looking for  a leader who thinks about "What is possible each day."
 

Essentials:

• Fashion retail know-how with hands-on experience from the stock room to the shop floor.

• A solid team building track record. We're looking for an experienced  Store Manager who is comfortable leading a large and diverse team

• Warmth and enthusiasm

• A strong voice, an open mind and an ability to respond rather than react.

• Understanding of retail profit measures, the ability to manage costs and productivity.

• The proven ability to meet and exceed sales goals

• Willingness to go above and beyond when needed.

• A true service ethic that defines every decision you make

• Flexibility and positive reaction to change

The right person must have the ability to communicate strategically at all levels as well as train, coach and be able to both give  and hear honest feedback
A typical day:

As a Store Manager, you will lead from the front, on the floor, not in an office.  You will be visible on the floor working with your team to achieve successful results every day. Your approach must be big picture while ensuring the daily deliverables are met. You will set the standard for excellence and be the "go to" resource for any questions, ( big and small) as well as feedback ( both praise and supportive).  As the leader in the store, you are excited to know our brands and your customers.  You have a clear understanding that our success rests with your customers. You'll work to help your team achieve targets, create a welcoming atmosphere, demonstrate efficiency, and ensure outstanding looking stores with happy team members and customers is a daily deliverable.

 Key Responsibilities:

• Ensure the highest level of customer care in line with Universal Store specific service expectations.  

• Continually recruit, train and develop talented individuals ( create future leaders)

• Managing payroll and budgets for your store

• Implement and maintain systems to keep store functioning effectively.

• Oversee store scheduling to ensure that projects, visuals, availability, service, and promotions are accounted for and store is staffed in line with payroll targets

• Model our highest expectations in our behavioural competency dictionary and provide praise and development when required.

What's Unique About Us?

• Your success is important to us

• We genuinely care about your career and offer technical and leadership training

• We provide opportunities to grow and challenge yourself

• We provide feedback to help you achieve your goals

• You'll have a voice and the ability to influence the entire business

• Favourable roster with generous staff discounts
• This is a new position in a brand new store and the opportunity to move forward in the organisation is genuine
• Strong company culture

• Honest and transparent leadership

• Generous and achievable bonus structure

Sound like a good fit?
If you meet these qualifications and are ready to join the leadership team to inspire, train and work with a great team of individuals please forward your resume and cover letter outlining how you meet the selection criteria.

No Agency Contacts, please

Due to high volume of applications expected, we may not be able to respond to unsuccessful candidates.