Customer Service Officer
Provide superior customer service to customers and deliver excellent knowledge of product, prices and suitability in a fast paced environment.
Summary about this job
Retail Assistants
Company: Totally WorkWear Palmerston
Location: Darwin
Work type: Full Time
Salary: n\a
Phone: +61-8-7876-4210
Fax: +61-2-9741-4936
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
CUSTOMER SERVICE OFFICER – TOTALLY WORKWEAR PALMERSTON NT
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Modern premises and great location
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Strong trading record supported by professional team
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Opportunity to learn new skills
Our business
TWW Palmerston provides work wear, corporate wear and safety equipment to private, commercial and government customers. It is independently owned and backed by the buying power, quality and value of TWW's national network.
Your role
Reporting to the Assistant Manager, you will:
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Provide excellent customer service at all times, including addressing queries, complaints and feedback in a professional and timely manner
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Provide accurate product knowledge to customers on purchase options
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Undertake general duties including cleaning, stocking and administrative tasks
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Follow all store operating procedures
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Be proactive and show initiative, ensuring all tasks are completed in a timely and professional manner
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Actively contribute to the success and growth of Totally WorkWear Palmerston
Skills and experience:
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Positive attitude, mature outlook and an excellent work ethic
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Good communication, time management and organisational skills
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Excellent attention to detail and a commitment to quality workmanship
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Willingness to adopt a hands on role regarding all aspects of retail operations
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Previous retail experience is considered to be desirable but not essential
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Willingness to learn
Benefits and culture
TWW Palmerston has built a strong service culture that has underpinned significant growth in the past few years. Our staff are professional, friendly, support each other and show individual leadership and accountability.
We value the "right attitude" more than we value past experience. We will happily train the best applicant to carry out the duties of the position, providing an opportunity to learn new skills.
For further information and/or send application to:
The HR Manager
[email protected]
INCLUDE IN ALL CORRESPONDENCE -
Reference: CSO040718