Retail Team Leader
We are seeking a passionate and enthusiastic Retail Team Leader to join our store at Emporium Shopping Centre.
Summary about this job
Management - Store
Company: Calia
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-8-6460-5442
Fax: +61-7-3265-2470
E-mail: n\a
Site: n\a
Detail information about job Retail Team Leader. Terms and conditions vacancy
- Management of retail area
- Work for a reputable and well known brand
- Immediate start
About the business and the role
As Retail Team Leader you will be responsible for providing the highest level of service to the guest according to the company standard operating procedure. You must be able to perform and execute all duties/tasks accordingly assign by Store Manager/Supervisor with honestly and integrity in all aspect of company processes, standard operation procedures and policies.
Job tasks and responsibilities
Your role includes:
- To assist the Store manager/supervisor in carrying out functions such as customer service, cleaning, preparing, labelling, handling of stocks, stock take, etc.
- Receiving stocks, updating of products wastage and customer payment at cashier.
- To ensure products are merchandise effectively and efficiently, price tag, promotions signages, cleanliness, etc.
- Updating and recording of documentation, inventory and others as seen as require.
- Preparing order for replenishment as require.
- Attending to telephone enquiry on products and services.
- To ensure opening and closing of cashier according to procedure in the absence of Manager/Supervisor.
- To attend to customer enquiry, request and complaints professionally and politely.
- Adhere to company standard operating procedure, processes and service levels, with honesty and integrity.
- Any other suitable duties or tasks as and when assigned by Store manager/supervisor.
Skills and experience
Ideally you will possess:
- Demonstrated experience in a supervisor role in a restaurant or retail outlet for at least 1 year.
- Stock management skills
- Ability to work within a team and at a fast paced
- Hardworking and desire to excel
- Understanding of 5 star customer service levels