Postal Service Assistant - Australia Post China Direct

All vacancies of AustraliaRetail & Consumer ProductsPostal Service Assistant - Australia Post China Direct

Postal Service Assistants are members of the team that will work in our Australia Post China Direct Trial Store in Chatswood, NSW.

Summary about this job

Retail Assistants

Company: Australia Post Group

Location: Sydney

Work type: Full Time

Salary: $21.92 - $23.43 per hour

Phone: +61-8-7602-1954

Fax: +61-8-8804-9101

E-mail: n\a

Site:

Detail information about job Postal Service Assistant - Australia Post China Direct. Terms and conditions vacancy

  • Provide solutions to customers in a busy environment
  • $23.43 per hour + extra time and weekend rates where relevant +12% super
  • Australia Post "China Direct" outlet.

Every year, all over Australia, around one million customers walk into our stores and it’s our retail teams who make sure that every experience they have is a great one.

Postal Service Assistants are members of the team that will work in our Australia Post China Direct Trial Store in Chatswood, NSW. The store will be offering products that specifically caters for ‘Daigou’ and Chinese Tourists. We solve problems, find solutions, help out and pitch in to delight our customers.

There are temporary roles available for up to 4 months full-time. The store hours are between 10:00am to 8:00pm, Monday to Sunday.

A day in the Australia Post China Direct trial store could see you:

  • Perform customer sales and service transactions
  • Maintain a cash advance accurately which includes handling and processing cash, cheque, credit cards and EFTPOS
  • Build collaborative relationships with customers; seeking to understand the needs of customers
  • Promote products and services through up selling and cross-selling, merchandising and other promotional activities features and benefits of the products sold in the store
  • Pick and pack products, understand packing procedures of the store and work with customers to minimise their shipping costs
  • Accept and prepare mail and parcel items for lodgement and dispatch and know how to best pack and send products for efficiency
  • Assist and/or perform administrative duties such as stocktaking and record maintenance
  • Demonstrate appropriate Work Health and Safety practices within the workplace

What are we looking for?

Besides being a friendly, considerate person with a real passion for great customer service, you’ll need to be able to:

  • Must be able to lift up to 16kg on a repetitive basis
  • Be able to stand for the duration of your shift
  • Be flexible for additional hours and changing shift times
  • Speak English and Mandarin (other languages desirable)
  • Read and write simple Chinese
  • Understanding of the Chinese social media and marketing channels and how to influence Chinese buyers
  • Be customer focused and be able to work collaboratively with your team to deliver solutions
  • Apply appropriate Work Health and Safety practices within the workplace

Our unique scale and scope means there are outstanding opportunities for career growth and personal development, whatever your ambitions.

Ready to take the next step in your career? Get started by registering your interest.

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