Customer Experience Director - Property
A UNIQUE OPPORTUNITY has been created for a Customer Experience Director to manage a new concept known as 'Build to Rent'.
Summary about this job
Management - Area/Multi-site
Company: Efficiency Appointments
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-3557-3156
Fax: +61-8-9549-5917
E-mail: n\a
Site: n\a
Detail information about job Customer Experience Director - Property. Terms and conditions vacancy
Package Circa $250,000 p.a. neg
We have been retained by one of Australia’s leading property groups to source a rare individual to help establish and drive a NEW MARKET in which our client is a TRAILBLAZER. High quality Apartments which offer a wide variety of professionally managed services for lease - this brand new concept is known as “build to rent” in Australia. Location: Head Office location, Melbourne CBD. The role can be based in Melbourne or Sydney.
A UNIQUE OPPORTUNITY has been created for a Customer Experience Director to assume responsibility in multiple cities for:- Brand establishment; Culture definition and implementation; Customer Experience; Customer research/ definition and devising marketing strategies to reach and attract them; and digitalisation of the entire operating platform for this cutting-edge concept. This position reports to the Head of Residential and will work with Design, Development, Construction and Project Managers.
Ideal candidates will have the following profile:-
• A tertiary qualification in Interior Architecture, Marketing, The Classics, Hospitality (a post graduate business qualification would be well regarded)
• At least 8 to 10 years’ experience possibly derived in:- hospitality, resort design, special new-age events or festivals, marketing, retail, digital or advertising
• Possess a solid understanding of marketing; customer identification and commercial reality
• Possess excellent written and verbal presentation and communication skills
• Technologically savvy with awareness of latest consumer trends
• Comfortable with rapid change; experimenting; moving on quickly from occasional failed ideas; flat non-bureaucratic structure and minimal direction
• Other qualities sought:- passion for the concept; energetic; strong interpersonal skills; ability and agility to think ‘outside the square’; and diligence in delivering results
• The role will involve a significant amount of travel
This is a rare opportunity to join a dynamic business and forge a career in this groundbreaking market segment.
Strictly confidential enquiries can be made to Mr Des Ger on 0417 070 001 or by sending a brief resume (max 5 pages) via e-mail to [email protected] quoting SK 25400-02.