Customer Service Representative
We are seeking a friendly Customer Service Representative with an excellent phone manner to join our Customer Service team based in Lane Cove.
Summary about this job
Other
Company: De Rigo Vision Australia Pty Ltd
Location: Sydney
Work type: Full Time
Salary: n\a
Phone: +61-8-1802-1698
Fax: +61-2-7115-8078
E-mail: n\a
Site: n\a
Detail information about job Customer Service Representative. Terms and conditions vacancy
- Wholesaler of Optical Frames and Sunglasses, Lane Cove location
- Hands on permanent position
- Fun and Vibrant Team environment
- Onsite Parking
- Rewarding incentives and Bonus Schemes
- Product Allowance
This is a great opportunity to work for a global organisation with a growing business in Australia.
We are a leading Importer/Wholesaler of quality Optical Frames and Sunglasses.
This permanent Customer Service position is situated in modern offices with parking available. This five days per week Monday to Friday position is available immediately.
The position is a mixture of administration, customer service and sales related activities. As part of a team of four, your responsibilities will include:
- Answering inbound customer calls
- Attending to phone inquiries relating to orders
- Coordination and execution of dispatching goods against orders received
- Liaising with Sales Reps and Management with regards to clients orders
- Support Sales and Marketing activities by providing outstanding service to internal and external customers
- Handling and resolving product warranty issues and customer complaints in a timely manner
- Troubleshooting overcoming obstacles and identifying/introducing productivity improvements.
Key attributes required to be successful in this position:
- Customer Service focus
- Good sales skills
- Order entry experience
- Team player and willing to work in all aspects of our business
- Completes work in timely & accurate manner
- High level of competence/organisational skills and strong computer skills
- Excellent oral and written communication skills
- Be trustworthy, self motivated and able to work unsupervised.
This is a rewarding hands-on role for an enthusiastic results driven and motivated self-starter with the desire to succeed and be part of a team.
If this sounds like you, please apply online today. Only successful candidates will be contacted about this position.