Insurance Claims Consultant - Catastrophe

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Begin your Claims career with a global organisation! Great team & culture - no weekend work - Brisbane CBD close to public transport.

Summary about this job

Retail Assistants

Company: Gallagher Bassett

Location: Brisbane

Work type: Full Time

Salary: n\a

Phone: +61-8-4351-2549

Fax: +61-3-1752-2607

E-mail: n\a

Site:

Detail information about job Insurance Claims Consultant - Catastrophe. Terms and conditions vacancy

 

Gallagher Bassett (GB) is Australia and New Zealand's premier third party claims administrator. We manage claims on behalf of insurers, brokers, government bodies and self-insured organisations. We are part of the leading global risk management and insurance group Arthur J Gallagher & Co, with over 26,000 great people worldwide in over 140 countries.
 
We are proud to be one of 124 companies from 19 countries and representing 52 industry categories, named on the Ethisphere Institute’s 2017 World’s Most Ethical Companies list for the sixth consecutive year.
 
 
The position
 
We are currently seeking 5 x Claims Consultants, to join our office located in Brisbane CBD.
 
These roles will be full time, 6 month contracts with the view for extension. 
Your hours will be Monday to Friday working weekly rotating shifts between 7am – 7pm with plenty of notice of your roster.
 
You do not need to have insurance or claims experience as we can train that, but we do ask that you have a ‘can do’ attitude and are committed to succeeding, as we highly value our culture!
 
 
The role
 
This is a phone based role handling enquiries, informing customers on the progression of insurance claims and keeping accurate records; your duties will include but not be limited to:
 
  • Lodgement of claims
  • Assessment and settlement of claims determining policy coverage
  • Investigate, assess and negotiate cases on an individual base
  • Liaising with internal and external parties throughout the assessment of the claim
  • Working to achieve set key performance indicators

 

What we are looking for
 
To be successful in this role you will have a genuine interest in helping people with the confidence to make decisions in line with company policy and relevant legislation.  Key skills you will bring to the role are:
 
  • Excellent customer service skills, and the ability to build rapport
  • Excellent communication and interpersonal skills
  • PC literate – Database and Microsoft Office
  • Time management and organisational skills
  • Team players
 
What we can offer you:
 
  • Attractive remuneration packaging
  • Flexible work hours where applicable
  • Staff referral incentive
  • Opportunities for ongoing education and development
  • Service recognition awards
  • Employee assistance program for yourself and immediate family members
  • Personal touches like weekly fruit bowls and birthday celebrations
  • The opportunity to work for a company that gives back to the community through our Gentle Bear program
 
To apply
 
If you think you can make a positive difference to our business we want to hear from you today!
Click on Apply for this Job.

 
Only people with the right to work in this country will be considered for this position.

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