Customer Insights Manager

Summary about this job

Detail information about job Customer Insights Manager. Terms and conditions vacancy

• End-to-end customer insight management role
• Exciting new Innovation team | Growing Global Healthcare Company
• Newly created role | Immediate start | $80,000-120,000 base

About the role:

Opportunity to join this newly created Innovation team within this Global Healthcare Company. Reporting to the General Manager, you will create valuable insights through the use of hands-on end-to-end qualitative research campaigns. Manage and communicate effectively with a range of different stakeholders. 


Key Responsibilities

• Collaborate with multiple business units
• Design, test and refine healthcare offering
• Create and improve new customer experiences
• Improve user experience and design solutions
• Engage patients, clinicians, hospital managers and payers
• Extract insights, test and promote new business initiatives.

Skills and Experience

• Experience in Design Thinking essential
• 3+ years of experience in customer research / market research
• Customer Centered Design
• Track record within qualitative research
• Proven ability to find consumer, customer and company insights 
• Solution based and creative thinking.

Benefits

• Attractive Remuneration Package
• Opportunity for career growth and progression
• Warm, collaborative and positive culture.

How to Apply

Click APPLY or contact Michael Barry on 0458280377 for a confidential discussion or email your CV to [email protected]