Insights & Research Manager
This role will act as the ‘thinker’ in the team, ensuring insights are turned into actions that drive business growth
Summary about this job
Market Research & Analysis
Company: TABCORP
Location: Brisbane
Work type: Full Time
Salary: Enjoy flexible working and a Flexi Day on us!
Phone: +61-8-5771-8545
Fax: +61-2-8496-5042
E-mail: n\a
Site: n\a
Detail information about job Insights & Research Manager . Terms and conditions vacancy
Our Company
Tabcorp is a world-class diversified gambling entertainment group and an ASX50 company.
In December 2017 we combined with Tatts Group and now operate the iconic brands Tatts,
TAB, NSW Lotteries, Golden Casket, SA Lotteries, Keno, Sky Racing and Sky Sports Radio. We also deliver leading gaming services and products through Tabcorp Gaming Solutions, MAX and Ebet.
Our 5,000-plus strong team is as diverse as Australia itself. Our people drive familiar brands which ignite passion and excitement in millions of Australians.
This leadership is reflected in who we are. If, like us, you’re a passionate, positive playmaker and you want to use your talent to create amazing outcomes, we’d love to hear from you.
Role Summary
This role will act as the ‘thinker’ in the team, ensuring insights are turned into actions that drive business growth. The key to success in this role is the Insights component, where you will demonstrate passion for customer and insights, managing research/voice of customer initiatives and acting as the internal strategic business partner and advisor.
How you will contribute
Understanding business needs and desired outcomes, and turning them into insight initiatives is a key component, along with;
- Developing the best approaches or utilizing best tools to address business needs
- Data analysis and providing key insights and recommendations to the business
- Assist the team turn business questions into strong briefs focused on outcomes and decision making
- Manage research agencies to deliver insight driven outputs
- Drive the development and embedment of customer voice of customer platforms and communities
- Manage internal research, utilizing our existing and new community panels
Our Ideal Person
Bachelor Degree in Marketing, Business or Commerce. Extensive experience in Insights and Research roles, ideally client side. Experience in quantitative and qualitative customer research programs. A high degree of proficiency with Microsoft office suite, and knowledge of research intelligence software, particularly ‘Q’.
When you join our team you’ll be able to take advantage of a range of benefits including flexible working arrangements, leadership and development programs and community programs.
Tabcorp is committed to creating an inclusive workplace where all our people feel valued for their unique qualities and have a sense of belonging. If you need assistance or adjustments to fully participate in the application process, please contact [email protected].