Senior Manager, Membership Services
An opportunity exists at RANZCP for an experienced professional Senior Manager to increase the effectiveness and efficiency of membership services.
Summary about this job
Management
Company: The Royal Australian & NZ College of Psychiatrists
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-8898-1510
Fax: +61-3-6884-9026
E-mail: n\a
Site: n\a
Detail information about job Senior Manager, Membership Services. Terms and conditions vacancy
- Permanent, full-time position
- Membership & Events
- Located in Melbourne CBD
The Royal Australian and New Zealand College of Psychiatrists (RANZCP), the principal organisation representing the medical specialty of psychiatry in Australia and New Zealand, is seeking an experienced professional to increase the effectiveness and efficiency of membership services through operational improvements to membership engagement and growth.
Reporting to the Executive Manager, Membership & Events the Senior Manager, Membership Services will work closely with the Executive Manager to deliver member services and support internal projects that meet the needs and expectations of members and enhance the value of their membership.
To be considered for this position candidates must demonstrate the following:
- Relevant tertiary qualifications in related field and demonstrated minimum 5 years management experience at a senior level
- Proven ability and experience in successfully leading, managing, developing and engaging staff in the achievement of organisational goals
- High level organisational skills, including the ability to work both autonomously and collaboratively, manage multiple projects concurrently, establish priorities and work to tight or competing deadlines
- Experience working with multiple inter-related committees to achieve operational and strategic objectives
- Experience working with Senior Management and/or Chief Executive Officers
- Experience in business analysis, and operational planning and review, including the ability to identify, recommend and implement business improvements
- Demonstrated ability to think strategically, research issues, formulate recommendations, implement decisions and review outcomes
- Excellent oral and written communication skills, including the proven ability to produce documentation to a publication level
- Demonstrated marketing knowledge and experience
- Highly developed relationship management skills and the ability to nurture positive working relations across the College
- Strong analytical skills and well-developed business planning abilities
- Demonstrated ability to lead and manage a broad portfolio of tasks
- High level of understanding and skills in using relevant computer applications, including proficiency in Microsoft Office applications and experience in database software
- Flexibility and willingness to travel interstate and overseas, and undertake weekend and out-of-hours work as required
- Experience working in a membership based organisation is desirable.
In order to be considered for the position, all applications must be forwarded via the Expr3ss!,and must include a current resume and a cover letter addressing the Key Selection Criteria.
Applications close COB Monday 9 July 2018
RANZCP is an Equal Opportunity Employer and encourages applications from Aboriginal and Torres Strait Islander Peoples