E-Commerce Coordinator

All vacancies of AustraliaMarketing & CommunicationsE-Commerce Coordinator

We have a fantastic opportunity to join this growing retailer to support our online platform and provide exceptional customer experiences.

Summary about this job

Marketing Assistants/Coordinators

Company: RSEA Safety

Location: Melbourne

Work type: Full Time

Salary: n\a

Phone: +61-2-1570-9618

Fax: +61-8-4225-7450

E-mail: n\a

Site:

Detail information about job E-Commerce Coordinator. Terms and conditions vacancy

  • Full-time position
  • On-site parking
  • Fast paced, friendly team environment

The Role:

As part of the online team, the E-Commerce Coordinator will be responsible for supporting retail online sales and providing exceptional customer experiences. You will work with multiple teams to maintain the online product range, the set-up of online accounts and ensure the smooth delivery of retail sales. Your versatile and passionate approach will see you make this role your own.

Key Responsibilities;

  • Monitoring of retail online orders
  • Assisting the set-up of online accounts
  • Working with the Product team to maintain the retail online product range
  • Ensuring accuracy of product & supporting content
  • Functional testing support & internal issue resolution
  • Collection and reporting of customer experience feedback

Skills / Experience / Qualifications:

  • Minimum 2 years’ experience in a similar or customer support role
  • Previous experience maintaining content management systems (CMS)
  • Basic image/photo manipulation skills (e.g. Photoshop)
  • Strong attention to detail and excellent communication skills (both verbal & written)
  • Ability to coordinate multiple priorities and tasks to deliver outcomes
  • Organisational skills with the ability to work in a fast-paced environment

About Us

Since our doors opened in 1993 as a road safety equipment hire business, we have been dedicated to providing our customers with the outstanding service that people have come to expect from RSEA. This commitment has seen us grow to become the largest independent safety business in Australia and the market leader in all things safety. We are proud of our reputation as "The Safety Experts".

RSEA Safety has a national footprint of 43 Retail Superstores, Five Distribution Centres, Five Hire Depots and 12 Embroidery Facilities. We offer a comprehensive range of trusted brands like Bisley Workwear, Blundstone, CAT®, Steel Blue and Uvex. We also have in house design and development of custom uniforms, ELEVEN Workwear and Blue Rapta.

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