Customer Insights Analyst

Summary about this job

Detail information about job Customer Insights Analyst. Terms and conditions vacancy

• Work with iconic brands
• Half Day Fridays every week!
• Pivotal role to have a impact on our business

About Us

Our purpose is to inspire wonder in the next generation to shape a brighter tomorrow. 
We create the experiences that capture kids' hearts, open their minds and unlock their potential through play.  As one of the best-known toy manufacturers in the world Mattel offers our younger generations brands that stimulate, educate and excite. Famous for some of the most iconic names of all time such as Barbie, Fisher Price, Hot Wheels, Matchbox and Thomas. 

The Opportunity

We are now seeking a Customer Marketing Analyst to join our talented and dedicated Customer Marketing team.  Reporting to the Associate Manager, Insights & Analytics this role will provide insights and recommendations that allow us to capture growth opportunities, defend challenges and establish ourselves as the category experts. It plays a pivotal role in increasing the commercial capabilities of our business via the provision of detailed analytics.

The Position - Be the champion of insights and category by:

• partnering with the Channel Development team to turn insights / analysis into fact based, shopper led recommendation and executions
• assisting with the development and presentation of category insights based on in-depth analytical reviews of our performance (account, category, brand, range and space) 
• provide the business with consumer, shopper and category insights that position Mattel as the category leader
• create and maintain a suite of reporting including Sales, Brand Performance, Customer Performance
• lead range and activity reviews managing stakeholders, inputs and timings
• complete reviews of major activities and activations focusing on performance and recommendations for the future
• build commercial capabilities of team by sharing knowledge and recommendations
• partner with regional and global insight teams for best practice sharing
  
   

Qualifications and Experience

• Relevant tertiary qualifications in business related disciplines
• 3+ years' experience in either research, insights or an analytical role
• Ability to demonstrate turning insights into actions / recommendations
• Strong communication skills and experience presenting to key stakeholders
• Advanced excel skills
• Experience in analytics software ie. Nielsen/Aztec Scan, Quantium, Nielsen Homescan, JDA Space Planning, COGNOS etc
• Love and passion for data and analytics

Job benefits and perks

The home of Barbie, Hot Wheels, Fisher Price, Thomas and many more fun and innovative brands, we are the leader in the world of children's toys. In joining Mattel, you're joining a global team of 32,000 people focused on Creating the Future of Play. The career opportunities and experiences that await you are unlimited!  Working in a fun and colourful office in Richmond some of the benefits we can offer you include:

• The chance to work with exciting and fun brands that dominate in the world of toys
• Half day Fridays finishing at 1.30pm every week!
• Exciting career paths – both locally and globally 
• Learning and development opportunities
• Discounted toys and products
• Opportunities to give back to the community with our charity partners
• Income protection insurance
• Discounted health insurance
• Paid maternity and paternity leave