Insights Analyst

Summary about this job

Detail information about job Insights Analyst. Terms and conditions vacancy

• A career with O'Brien is more than just a career with glass...
• Forget the rest...work for the BEST IN GLASS
• Interviewing Immediately - Apply now!

Caring, Collaborative, Genuine & Driven… that’s in our DNA, is it in yours? 

• Permanent Full-Time role
• South West Sydney Location

Our purpose is 'to make a difference by solving customers problems with real care'   

Why?  because we believe no one should have to worry about quality of a service when faced with emergency damage and they shouldn’t have a hard time to work out what to do. They are stressed, it’s a big deal to them, we can help them. 

We do this through designing all of our processes to make life as simple for the customer as possible. We also make sure we train on, and follow, processes that consistently give the best quality aftermarket trades work we can  

We help thousands of customers every month with both automotive and Home Glass damage, its rewarding looking for new ways we can help them… We need a Marketing Insights Analyst to help us interpret data into insights to improve the customer journey through from search through to deliver to help solve more customers problems. 

About the role: 

The successful Marketing Insights Analyst, reporting through to the Head of Marketing, Research and Consumer Sales, will join our Marketing Team based at Padstow. They will be naturally inquisitive and be responsible for turning data into insights, and insights into improvements, specifically: 

• Drive a single lifetime value view of our customers from bespoke raw databases (not CRM’s)
• Build clear attribution models for campaigns and activity leading to clear ROI’s of marketing spend
• Help us research markets and develop new propositions based on meeting a customer need
• Audience analytics to understand the key segments of our audience we engage with, and those we don’t
• Market size, share and sentiment research
• Looking underneath the KPI’s and fundamental business data to understand leading indicators

To be a successful candidate for this role, you will have the following:  

• A strong ability to amalgamate several data source into one clear view, able to spot patterns and present your findings in a clear repeatable way. 
• Experience with Google Analytics 
• Experience in developing bespoke market and desk based research to fill any knowledge gaps.
• A minimum of 2years analytical experience
• Strong data management & data integration skills
• Good stakeholder management, communication and influencing skills
• Solutions focused with the ability to drive continuous improvement

What we offer: 

• Competitive remuneration
• The opportunity to work for a national leader that’s locally led and globally supported
• Ongoing training and development
• The ability to help customers in their time of need

If you are looking to be part of a dynamic and challenging business environment, experiencing unprecedented growth, we want to hear from you!  

For more information or a confidential discussion about the role please call Sonja Golub, HR Advisor on 0417 687 659. 

To apply visit us at http://obrien.bigredsky.com/ today!!