Principal Correspondence Officer
An opportunity exists for a ‘switched on’, customer-focused Principal Correspondence Officer to join Brisbane City Council.
Summary about this job
Internal Communications
Company: Brisbane City Council
Location: Brisbane
Work type: Full Time
Salary: n\a
Phone: +61-2-1898-5707
Fax: +61-7-2854-4030
E-mail: n\a
Site: n\a
Detail information about job Principal Correspondence Officer. Terms and conditions vacancy
Req ID: 91775
Personnel Area: Lifestyle and Community Services
Branch: Compliance and Regulatory Services
Salary Range: $74,019 to $84,499
Work type: Permanent Full Time
An opportunity exists for a dynamic, ‘switched on’, customer-focused Principal Correspondence Officer to support the Compliance and Regulatory Services Branch (CARS) with a diverse range of communication expertise across multiple medium.
The Lifestyle and Community Services (LCS) Division directly protects and enhances the liveability, vibrancy and accessibility of Brisbane. The work it does reaches across the whole City and affects residents, businesses and visitors in myriad ways, every single day. No other Division has the impact on the ‘soul’ of the city as LCS.
In this newly created role, you will be responsible for researching and drafting high quality correspondence for elected representatives, the CEO and other executive managers on a range of compliance matters and disciplines.
Reporting to the Branch Administration Manager, your key responsibilities will include:
- researching, coordinating, gathering and preparing high quality responses to complex enquiries within desired timeframes
- preparing interim responses and briefing notes about complex or contentious customer correspondence for senior management
- monitoring and reviewing correspondence against style guides and standards
- providing support and training to team members and business units.
To be successful in this role you have:
- well-developed communication, interpersonal and written communication skills
- strong attention to detail and ability to draft complex and sensitive correspondence
- ability to problem solve and manage competing deadlines in a fast paced environment
- contribute to the team goals, objects and vision
- demonstrated ability to liaise and negotiate with all levels of the organisation.
Benefits include:
- work life balance
- salary package including 14% superannuation
- free gym and wellness centre
- competitive salary and generous leave provisions
We are looking for someone who is ready to be challenged in their day-to-day work, where no two days are ever the same. Being accountable, working collaboratively and taking ownership of workloads is crucial in this critical role. Candidates who can think on their feet, understand the sensitive nature of the role, and adapt to ever changing priorities should apply today.
This role will require a Criminal History Check.
For more information: Please phone Lindsay Peacock 3178 7506
Closing date: 13th July 2018 11.59pm AEST
Brisbane City Council is a multi-award winning accessible and inclusive workplace. Council was awarded the 2016 Employer of Year at the National Disability Awards.
Employees must apply for internal vacancies while at work signed in to Council’s system (Single Sign On) or from home using a Remote Connection Service using an RSA SecureID token to log into the system. Field based employees will be provided a system log in and password to enable them to apply online. Employees can call Resource and Contractor Management for additional assistance.