Research Manager - Ipsos Reputation Centre

Summary about this job

Detail information about job Research Manager - Ipsos Reputation Centre. Terms and conditions vacancy

The Ipsos business is thriving and we are looking for a highly motivated and experienced research manager or senior research manager to join our growing Reputation practice. This is a mid-level role designed to support the existing team and offers significant opportunity for growth in return.

Ipsos Global Reputation Centre

The Ipsos Global Reputation Centre is a specialist centre of excellence within the worldwide Ipsos group and is a global leader in the field of reputation research and management. Established in 2003, the Reputation Centre helps companies, governments and not-for-profit organisations build more resilient reputations, through stronger relationships with the people who matter most to them.

We work with some of the world's most admired, valuable brands. Our research helps them to understand the reputation landscape in which they operate and, just as importantly, to develop strategies to manage reputation risk, communicate effectively with their stakeholders and engage constructively in the most significant public policy issues of our times.

Uniquely, we are also able to tap into Ipsos' worldwide social and political research resources, to help our clients makes sense of the public affairs and policy contexts in which they operate.

We work in over 60 countries, across a wide variety of clients and briefs; from fast turnaround crisis management studies, to large multi-country surveys and reputation consultancy projects. Our approach is based on the understanding that research needs to be a catalyst for positive change; providing clear and practical advice that informs corporate-decision making at the highest level.

About the Role:

Due to our success and growth, we are looking for an ambitious, experienced, client-facing mid-level researcher to join our team. Based in Melbourne, the successful candidate will work closely with the team across Australia and New Zealand as well as with colleagues in other Ipsos markets including the United Kingdom, North America and the broader APAC region.

The successful candidate will work across a range of concurrent client projects and bring all-round research expertise (ideally a mixture of qual and quant) to the team, along with excellent project management skills.

They must also show a keen interest in the real-world reputation issues facing businesses today, as well as the wider political and social contexts in which our clients operate. Above all, they must be genuinely passionate about working alongside clients to implement the findings of our research, to effect real change in their businesses.

Each of our team members is also encouraged, and expected, to contribute to the growth of the Reputation Centre, in the broadest sense of the term. This might be through helping to develop our approaches, techniques and wider thinking, or by playing an active part in building our client relationships.

The ideal candidate will:

• Have 3 – 5 years research experience in a market research agency OR client side insight role with a strong interest in and usage of research OR in a research-focused role on the client side.
• Be able to demonstrate a high degree of expertise and experience across a range of research techniques, particularly in statistics and quantitative research.
• Be a strong project manager, with the ability to multi-task prioritise and hit deadlines.
• Not be daunted by the prospect of working with C-Suite clients in some of the world’s most admired businesses.
• Bring passion and original thinking around the reputational challenges facing these businesses, and the role that research can play in tackling them.
• Show commercial acumen and a willingness to innovate and challenge conventional thinking.
• Be a team player, with the ability to guide and motivate more junior team members.
• Have relevant tertiary qualification(s)
• Be proficient in a range of PC skills, especially MS Office skills (Excel, Word & PowerPoint) and SPSS or other statistical packages.

Other Ideals:

• Experience in the areas of reputation, C-suite and/or corporate research
• Experience in brand, media and communications research
• Qualitative research understanding and experience

Key responsibilities:

• Contributing effectively to client relationships – acting as a key point of contact on projects, contributing to client meetings, developing knowledge of the client’s business.
• Working with clients and colleagues to apply appropriate research designs, including sampling, data collection, analytics, reporting and action–planning techniques.
• Ensuring quality of data and insight.
• Managing relationships with suppliers and internal operations colleagues to ensure the objectives of the research are met, on time and on budget.
• Provide guidance, support and coaching to junior team members.
• Monitor project financials.

In return, we offer:

• A commitment to professional development and industry-leading training.
• A creative, intellectually stimulating, supportive working environment.
• An active role in developing the thinking, techniques and commercial approaches of the Reputation Centre.
• An opportunity to effect real change within household-name global businesses.

We believe that personal growth and development benefits both our team members and our business. We offer extensive learning and development opportunities in a wide variety of areas via access to training and through mentoring and learning from senior consultants. We also work with all our team members to create career plans that identify the opportunities now that can help them reach their future goals. As a large, international agency, we can offer many different opportunities for further progress and growth to those who have proven contributions to the business.

If you are looking for the opportunity to use your skills and experience to take your career to the next level, then this is the role for you.

Express your interest today and remember, your CV and cover letter will be what differentiates you from the other applicants so make an impact.

About Ipsos

We are a leading global market research company, founded and managed by marketing research professionals. Ipsos helps interpret, simulate, and anticipate the needs and reactions of consumers, customers and citizens around the world.  At Ipsos, we are passionately curious about people, markets, brands and society. We make our changing world easier and faster to navigate and inspire clients to make smarter decisions. We deliver with security, simplicity, speed and substance. We are Game Changers!

We promote diversity and practice equity.  If you think you have what it takes and a passion to make a difference, please express your interest.

Only applicants with the right to work in Australia will be considered.