Contact Team Officer

All vacancies of AustraliaMarketing & CommunicationsContact Team Officer

The Contact Team Officer plays a critical role in the implementation of the University's domestic student recruitment strategy

Summary about this job

Marketing Communications

Company: University of Tasmania

Location: Hobart

Work type: Full Time

Salary: n\a

Phone: +61-8-5182-2859

Fax: +61-8-8575-9164

E-mail: n\a

Site:

Detail information about job Contact Team Officer. Terms and conditions vacancy

  • Exciting, fast paced role
  • Career development opportunities
  • Great opportunity to join the higher education sector

In the role you will:

  • Assist with the facilitation of both inbound and outbound recruitment activities to engage existing and new domestic markets.
  • Liaise with future students and advising on pathways into Higher Education, converting enquirers into applicants and through to enrolment.
  • Overcoming barriers to study and escalating complex queries to the Student Recruitment Team.
  • Providing outstanding customer service to build rapport.
  • Support the Domestic Student Recruitment Team at events, including onsite and offsite events, in Tasmania and Interstate as required.

To be considered you will have:

  • A qualification in sales, marketing, management or relevant field or an equivalent combination of relevant experience and/or education/training.
  • Demonstrated sales contact centre experience, and the ability to achieve both productivity and financial targets.
  • Demonstrated initiative, problem solving and negotiation skills.
  • Demonstrated organisation and time-management skills, together with a demonstrated ability to work with competing demands, prioritise work tasks and be flexible in responding to changing work priorities.
  • Strong communication and interpersonal skills. Ability to confidently liaise with people of various skills, experience and background to achieve win-win outcomes.

Appointment to this role will be at HEO 2 and will have a total remuneration package of up to $60,860 comprising base salary within the range of $50,771 to $52,017 plus 17% superannuation.

For further information about this position please contact Mitchell Brett via email at [email protected].

**Please note, your application must as a minimum include your resume, a cover letter and your responses to the position/selection criteria. The position description for this role is available below

Applications close Friday 20 July 2018

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