Senior Brand Experience Manager

Summary about this job

Detail information about job Senior Brand Experience Manager. Terms and conditions vacancy

Founded in early 2015 and based in Sydney, Hireup is a trusted online platform and community for people with disability and their families to find, hire and manage support workers that fit their needs and share their interests. Whether it’s support with getting to work, catching a local footy game or taking the scenic route, Hireup gives people the tools needed to live the most flexible, seamless and supported life possible. With over 30,000 registered users in communities all across Australia, Hireup is a national network of local supports. As a purpose-led organisation, we promote a culture defined by its humanity, curiosity and creativity, and allow this to infuse our services, product and people.

At Hireup, we communicate from the heart, creating content that starts conversations, inspires action and encourages others to share in our vision. We take a thoughtful, strategic and creative approach to our marketing, communications and brand initiatives and work hard to build a community movement that amplifies the many and varied experiences of Australians with disability. Our team is comprised of people who share these beliefs and know how to use them in fuelling our growth and positive social impact.

The Brand Experience Manager will be working in collaboration with one of Australia’s leading brand agencies to take the (much loved) Hireup brand through its next phase of development and refinement. This is a wonderful opportunity for a creative brand purist with enviable B2C experience to steward the Hireup brand and develop a strategy that filters through all customer touch points including marketing, communications, community engagement and digital product.

The big picture

• Join Australia’s fastest growing, for-purpose tech scale-up (we recently topped Deloitte’s Tech Fast 50 List)
• Take a thoughtful, innovative and well-loved brand and prepare it for nationwide rollout
• Make meaningful social impact through your work whilst being a part of a driven, specialist team

 Priorities – the work

• Own and evolve the Hireup brand in collaboration with the CEO and one of Australia’s leading branding agencies
• Develop and lead the brand strategy within Hireup, ensuring communication and imagery aligns with the brand across all touchpoints, both internally and externally
• Produce creative brand toolkits and style guides to be used across all online and offline activations
• Work alongside our product team and UI designers to ensure the continuity and tone of our brand within our app
• In collaboration with the Senior Marketing Manager, Communications Manager and Head of Community, you will be responsible for championing the brand voice and style across all acquisition channels, events and localised launch activations
• Work cross-functionally with our CEO, marketing and communications team, branding agency and internal creative studio on a daily basis in a fast-paced, dynamic environment whilst juggling multiple stakeholders and competing deadlines 

Skills – the person  

• Bachelor’s degree or above and 5+ years’ experience in a related role
• Highly creative with experience developing and implementing brand strategies for innovative, people-focused, B2C brands
• Ability to work collaboratively with other teams (communications, marketing, product, technology, service) to nimbly apply the brand voice across all channels
• Have a brilliant brand portfolio featuring examples of collaborative and self-initiated projects
• Experience driving brands forward in creative ways that resonate with target audiences and develops genuine brand love within pre-established communities and/or competitive markets
• Ability to learn on the fly and exercise intellectual agility
• Ability to work within tight deadlines, adjust to changes in priorities and balance short-term needs with long-term strategic initiatives
• Strong connection to, or interest in building an understanding of the Australian disability sector and community
• Approach work with high-energy, drive and internal motivation
• Exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity

The position is full-time and the salary will be dependent on experience. For more information about the role and how it fits within Hireup, contact our Talent Acquisition Manager, Jessica via [email protected] or on 0404 330 776.