Senior Communications Manager

Summary about this job

Detail information about job Senior Communications Manager. Terms and conditions vacancy

Founded in early 2015 and based in Sydney, Hireup is a trusted online platform and community for people with disability and their families to find, hire and manage support workers that fit their needs and share their interests. Whether it’s support with getting to work, catching a local footy game or taking the scenic route, Hireup gives people the tools needed to live the most flexible, seamless and supported life possible. With over 30,000 registered users in communities all across Australia, Hireup is a national network of local supports. As a purpose-led organisation, we promote a culture defined by its humanity, curiosity and creativity, and allow this to infuse our services, product and people.

At Hireup, we communicate from the heart, creating content that starts conversations, inspires action and encourages others to share in our vision. We take a thoughtful, strategic and creative approach to our marketing, communications and brand initiatives and work hard to build a community movement that amplifies the many and varied experiences of Australians with disability. Our team is comprised of people who share these beliefs and know how to use them in fuelling our growth and positive social impact.

The Senior Communications Manager’s primary focus will be to develop and execute a best-in-class communications agenda (internal and external) that champions our product, brand and love of storytelling. The role will require someone with incredible emotional intelligence and the curiosity to explore the depth and breadth of experiences in our community of people with disability, families and support workers. Excellent written skills will be central to the role and will require someone with experience in a range of different styles, drawing on a tool kit of everything from corporate tones to create narratives and witty one-liners.

The big picture

• Join Australia’s fastest growing, for-purpose tech scale-up (we recently topped Deloitte’s Tech Fast 50 List)
• Drive a high-impact communications agenda that inspires and ignites conversation
• Make meaningful social impact through your work whilst being a part of a driven, specialist team

Priorities – the work

• Own and deliver a holistic, end-to-end strategic communications agenda, spanning brand narrative, reputation management and PR, that inspires and educates in a thoughtful and impactful way
• Integrate our existing communications initiatives with new and more sophisticated practices and processes
• Lead and mentor a first rate communications team in collaboration with our marketing and brand teams, delivering strategies and campaigns that deliver greater education, awareness and growth within our user base
• Develop and execute campaigns by region that recognise the uniqueness of each new Hireup community and ensure all communications activities feel local and personal
• Engage and manage agency partnerships
• Contribute to the management of our reputational risk and opportunity
• Lead our crisis communications agenda as part of our crisis response team in the event of an incident or issue
• Work closely with our CEO to develop and write thought leadership pieces and campaigns for Hireup that address issues in the technology, disability and social impact sectors
• Keep pace with dynamic channels that give more powerful, amplified voices to stakeholders

Skills – the person  

• Bachelor’s degree or above and 7+ years’ experience in a related role with a well-loved, B2C brand
• Minimum 2 years’ experience leading and mentoring junior or mid-weight communications specialists
• Heart-led storyteller with a passion for delivering highly compelling and informative pieces of work
• Exceptional written and verbal communication with demonstrable experience in taking on a range of different writing styles, from professional/corporate communications to more creative storytelling techniques and language
• Be a master at influencing people, while being obsessed with clear messaging and elegant at navigating competing priorities and ambiguity
• Hands-on team player with the ability to work at both strategic and tactical levels in a collaborative and integrated environment
• Strong connection to, or interest in building an understanding of the Australian disability sector and community
• Approach work with high-energy, drive and internal motivation
• Exhibit adaptability, resilience, transparency, trustworthiness, passion and innate curiosity

The position is full-time and the salary will be dependent on experience. For more information about the role and how it fits within Hireup, contact our Talent Acquisition Manager, Jessica via [email protected] or on 0404 330 776.