MARKETING, PROJECT & ACCOUNT COORDINATOR

Summary about this job

Detail information about job MARKETING, PROJECT & ACCOUNT COORDINATOR. Terms and conditions vacancy

Company Description
We are an award winning customer-focused Digital Agency who have had a great few years and continue to grow, as such we are looking for a Marketing, Project & Account Coordinator to join our team!

The role is responsible for the management and delivery of a wide range of design, digital, web initiatives and marketing campaigns that support positive change to Relab and our clients.

Key Responsibilities

Brand & Marketing Coordination (Primary Role):

• Drive brand direction and brand strategy to deliver Relab’s brand vision in the marketplace

• Create and help develop Relab’s brand platform and deliver on business priorities

• Grow and support the business to drive stronger and more consistent brand communication

• Develop integrated brand campaign initiatives across channels, on time, on budget and the overall communications strategy and idea are aligned during implementation

• Coordinating all brand publications including website, social media, campaigns and third party marketing sites (ie. Behance)

• Continuous tracking and analysis of marketing campaigns, brand health metrics and competitive activity

• Build strong market presence by actively engaging with external networks to bring best practice thinking and trends to the team

• Being a general all-rounder and team player

Project Management:

• A varied role managing existing and new client relationships and promoting our company, preparing proposals and other marketing collateral, and the opportunity to develop your digital project management skills

• Build and strengthen positive relationships with a range of internal and external stakeholders

• Coordinate project resources, team members, partners and suppliers

• Perform thorough checks to ensure final deliverables meet the quality expectations of stakeholders

• Work closely with designers and developers to plan, design, test and review projects/campaigns to meet the Agency’s standards from a strategy, UX, creative, technical, financial and delivery perspective

• Mitigate issues and risks, and escalate effectively

Client Services:

• Communicate regularly with Customer Experience Manager to share client and operational knowledge and proactively make recommendations for improvements to process and client services

• Build and maintain strong relationships with clients to become a trusted extension of the Agency Principal and their teams

• Manage client cost, time and quality expectations through effective verbal and written communications

• Communicate and identify areas of growth and opportunity and propose solutions to problems and challenges

Requirements

• Familiarity with latest trends, technologies and methodologies in graphic design, web design and digital production

• A vibrant and positive personality, firmly believing anything is possible. You can engage with clients at all levels and focus on building relationships to increase success and satisfaction

• A proactive and helpful approach, driven by results and outcomes. You’ll make plans and take action to deliver value to our clients, and ensure everything is running smoothly

• Well developed clarification skills to develop a good understanding of our clients needs and challenges - and engage with the team to develop winning proposals

• Demonstrable understanding of development, UX and UI principles (desirable)

• A highly organised approach and problem-solving attitude, to ensure projects/campaigns progress and you successfully deliver on goals

• Understanding of Google Analytics, SEO, AdWords, Social Advertising is a plus

• Knowledge in Design and Development technologies including Adobe Creative Suite, HTML and CSS technologies is a plus

• Willingness to travel to project/client sites when required

• Have permanent work rights in Australia

If this is you, please forward your CV and Portfolio to [email protected]

Or if you want to get creative and show your potential, you may send us a video (1-2 minutes) explaining why you’re the perfect fit for the role.

With respect, NO recruitment agencies please.