Group Manager, Marketing Communications

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A great career opportunity exists for a strategically focused content, communications & marketing professional to drive our member engagement strategy

Summary about this job

Management

Company: nib health funds limited

Location: Newcastle, Maitland & Hunter

Work type: Full Time

Salary: n\a

Phone: +61-2-4516-1165

Fax: +61-8-8463-9325

E-mail: n\a

Site:

Detail information about job Group Manager, Marketing Communications. Terms and conditions vacancy

An opportunity exists for a Group Manager, Marketing Communications to contribute to overall business success by overseeing the delivery of best practice member communications across the nib Group, with the objective of improving member engagement, advocacy and health literacy.

Reporting directly to the Head of Marketing and Products, this role is responsible for driving the development and delivery of strategies and execution roadmaps for member communications, correspondence and content marketing in alignment with the strategic plan to support net growth targets and drive positive engagement with our existing member base.

This role offers a unique opportunity to work for an ASX 200 listed business, with a national footprint balanced by the relaxed lifestyle that Newcastle affords.


What you’ll do
This role will see you work closely with key stakeholders across the nib Group.  You will provide clear direction on communications and content strategies, managing the  prioritisation of marketing resources to develop the communication briefs, formulate the design and fulfilment of the finished campaigns and measure and report on business outcomes.

Leading a high performing team of marketing specialists, you will provide guidance and leadership across transactional and operational member correspondence, trigger based marketing campaigns, personalised 1:1 member engagement activities, in alignment with the nib brand purpose and value proposition.

Your commercial awareness will see you effectively manage third party providers to deliver communications fulfilment, whilst ensuring all member communications comply with legislation and policies related to private health insurance, consumer law and privacy.
 

About You
Your demonstrated expertise in marketing and communications, coupled with experience in data driven campaign execution, social media, content and digital marketing, will ensure your success in this role.

You are passionate about member experiences and emerging trends, and possess proven capability in delivering world class communications and content whilst fostering an innovative, data driven and digital first approach to member engagement.

You consider yourself as someone who can build rapport across a wide range of stakeholders and are a proven and experienced leader with success in creating high-performance, results driven marketing teams.

Naturally, working within a fast-paced and constantly evolving environment, you will be comfortable to deal with ambiguity whilst delivering and executing on marketing plans. You are organised, agile and have a willingness to challenge the status quo.


Interested to join our team?
Submit your interest by submitting your resume and a cover letter telling us a little more about you.


nib is an EEO employer and promotes diversity in the work place.

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