Essential Communication Co ordinator

Summary about this job

Detail information about job Essential Communication Co ordinator. Terms and conditions vacancy

About Bupa

We are a world leading Health & Care organisation with over 22,000 people in Australia and New Zealand, and our purpose is to help people live longer, healthier, and happier lives.  In Australia, we help to take care of people through our leading health insurance services as well as providing a personalised approach to care through our modern Dental clinic network, our Bupa Optical stores, Bupa Medical Visa services and over 70 Bupa Aged Care Homes. Bupa Therapy, along with our Medical and Wellbeing Centre provide a multidiscipline approach to care.

Key Responsibilities:

• Work with Bupa’s mailhouse suppliers of outbound customer communications to achieve operational efficiencies.
• Support implementation of communication components of initiatives and key projects, particularly around compliance communication with our customers.
• Support and/or lead the execution of work transitioning between vendors and/or internal Bupa processing platforms.
• Build and maintain relationships within Bupa and external vendors.
• Provide back up and support each of the other ECS team members. This is applicable for other co-ordinators, but also includes Initiative Leads as required.
• Develop, monitor and report on work, supplier performance against KPI’s for BAU outbound customer communications.
• Developing accurate cost and benefit estimates supporting change.

You will have:

• Experience in working with systems/ technical areas to deliver business outcomes.
• Good understanding of the end-to-end components of the document management lifecycle and technologies.
• Ability to multi-task and prioritise tasks.
• Demonstrated ability to make effective decisions under pressure.
• Demonstrated ability to develop project documents, such as business requirements and briefs.
• Demonstrate attention to detail and analytical thinking.
• Demonstrated ability as a genuine team player who enjoys learning and developing new skills
• Intermediate to Advance Microsoft Office skills, particularly Word, Excel, Outlook and Powerpoint.

Bupa believes in hiring the best talent in the market. We are known for our vibrant, high performing and incredibly rewarding and flexible workplace and we take pride in creating exceptional and meaningful work experiences. With a belief in innovation, we deliver award winning benefits to our employees and encourage involvement within our communities.

Bupa has everything – growth, passion, results and a caring & supportive culture that surround a burning ambition and purpose that is the best in the world.

How to apply:  Please submit your application to [email protected] quoting R1022837

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