Process Management and Architecture Lead
Seeking an experienced Process Management and Architecture Lead to join our high performing team at AGL
Summary about this job
Other
Company: AGL Energy
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-2-4681-4724
Fax: +61-3-3857-9300
E-mail: n\a
Site: n\a
Detail information about job Process Management and Architecture Lead. Terms and conditions vacancy
- Provide thought leadership on Business Process Excellence
- Demonstrated experience in the BPM space
- Join an ASX 50 organisation that truly understands the importance of its people
About the role
Located at our state of the art offices in the Melbourne CBD, we have a newly created opportunity for a Process Management & Architecture Lead to drive cultural change and uplift regarding process management and deliver operational process transformation to deliver to AGLs’ strategic priorities of embrace transformation, drive productivity and unlock growth.
Key accountabilities
The role is responsible for providing thought leadership on Business Process Excellence and designing and delivering a Business Process Management Framework for Product, Marketing & Sales to achieve operational excellence via improved customer experience, increased process efficiency, reduce risk, reduced waste and cost.
Some of the key accountabilities are as follows:
- Lead process reviews and cross functional teams to transform processes to drive further value.
- Design, develop and operationalise a Business Process Management framework to support Product and Marketing in achieving operational excellence
- Partner with stakeholders to define process ownership models ensuing single point accountability
- Establish a process governance model with centralised co-ownership with the business units to ensure validity and currency of processes
- Define process architecture standards (in line with BPM standards) and conduct process modelling and documentation to support business needs
- Lead cross functional teams to enable rapid understanding of core processes and alignment of customer, people, process and technology which accelerates customer experience transformation, process improvement and product capability development
About you
If you have strong negotiation and influencing skills with a BPM certification, this would be the perfect role for you.
Some of the key skills we are looking for are as follows:
- Demonstrated business analysis experience in BPM space; specifically, Orbus IServer would be highly regarded
- Working knowledge and experience with business process management methodologies and architecture
- Proven experience performing Business Process mapping and optimisation
- Ability to design, carry out analysis, and model business processes
- Lean Six Sigma certification and Agile certification would be highly regarded.
What’s in it for you?
You’ll get the opportunity to work with some of the most engaged and innovative in the business. Being exposed to more opportunities to advance your skills and career.
Working in a company the size of ours the sky’s the limit for your career aspirations and we’re focused on investing in you.
About us
Come with us on a journey of exploration, doing the same things differently, better, faster by encompassing innovation and passion for a more sustainable world.
It truly is an exciting time to be part of AGL Energy as we lead the way in generating sustainable energy solutions for all Australians. With a heritage of over 175 years and listed in the top 50 companies on the ASX, AGL offers a genuinely diverse, safe and supportive work environment, where "actions not words" fosters a culture of achievement and personal development.
How to Apply
If this sounds like you, we would love to hear from you.
Please apply by emailing your CV and cover letter to [email protected] with the role title as the subject line.