Account Manager
You will be responsible for approximately 40 sites, ensuring our high quality is maintained and that client satisfaction is paramount.
Summary about this job
Cleaning Services
Company: Smart Cleaning Solutions
Location: Melbourne
Work type: Full Time
Salary: $65,000 - $74,999
Phone: +61-3-7615-3613
Fax: +61-8-8450-5638
E-mail: n\a
Site: n\a
Detail information about job Account Manager. Terms and conditions vacancy
ACCOUNT MANAGER
We are a rapidly growing, mid-sized commercial cleaning company with branches in VIC, NSW, QLD, SA & WA. Our business has been growing by 50% each year since inception which has created a great opportunity for a new Account Manager for our Melbourne office, based in Mt Waverley.
This key role involves establishing & managing client relationships & cleaning standards of several venues which will make up your portfolio. The role will see you manage up to 40 - 45 client sites per week.
The main responsibilities of the role will be;
• To meet with each client weekly and gauge feedback on their level of satisfaction
• To perform a physical inspection of the cleanliness of the facility.
• To work with the cleaners to improve on the standards where necessary.
• To change over cleaners on the site should the need be.
• To start up new sites with the cleaners if the job falls into your weekly portfolio area.
• Send site inspection reports to cleaners and site supervisors
The ideal candidate will have the following attributes:
• Cleaning Industry experience preferred (but not essential)
• Previous Account Management experience (essential)
• Demonstrate the ability to work in a high paced environment
• Strong time management & organisation skills
• Highly developed verbal & written communication skills
• Ability to build rapport quickly and follow through on requests
• Genuine desire to go the extra mile to keep their clients happy
• Highly developed verbal & written communication skills
• Intermediate MS Office (Word, Excel & Outlook) skills
In return you will be rewarded with:
• Attractive full time salary ($66,000 package) with performance increases
• Fully maintained company vehicle
• Fuel allowance
• Mobile phone
• Superannuation
This role is available for immediate start and will come with 2-3weeks of initial training and mentoring.
Should you wish to apply for this great opportunity, please email your resume with a covering letter to [email protected]