Account Manager
Continually service our Client Base to our high standards
Summary about this job
Cleaning Services
Company: Smart Cleaning Solutions
Location: Brisbane
Work type: Full Time
Salary: $60,000 - $69,999
Phone: +61-2-2118-9186
Fax: +61-8-8416-5863
E-mail: n\a
Site: n\a
Detail information about job Account Manager. Terms and conditions vacancy
ACCOUNT MANAGER
We are a rapidly growing, mid-sized commercial cleaning company with branches in VIC, NSW, QLD, SA & WA. Our business has been growing by 50% each year since inception which has created a great opportunity for a new Account Manager for our Brisbane office.
This key role involves establishing & managing client relationships & cleaning standards of several venues which will make up your portfolio. The role will see you manage up to 45 client sites per week.
The main responsibilities of the role will be;
• To meet with each client weekly and gauge feedback on their level of satisfaction
• To perform a physical inspection of the cleanliness of the facility.
• To work with the cleaners to improve on the standards where necessary.
• To change over cleaners on the site should the need be.
• To start up new sites with the cleaners if the job falls into your weekly portfolio area.
• Send site inspection reports to cleaners and site supervisors
The ideal candidate will have the following attributes:
• Cleaning Industry experience preferred (but not essential)
• Previous Account Management experience (essential)
• Demonstrate the ability to work in a high paced environment
• Strong time management & organisation skills
• Highly developed verbal & written communication skills
• Ability to build rapport quickly and follow through on requests
• Genuine desire to go the extra mile to keep their clients happy
• Highly developed verbal & written communication skills
• Intermediate MS Office (Word, Excel & Outlook) skills
In return you will be rewarded with:
• Attractive full time salary ($70,000 package) with performance increases
• Car allowance
• Mobile phone
• Superannuation
This role is available for immediate start and will come with 2-3 weeks of initial training and mentoring.
Should you wish to apply for this great opportunity, please email your resume with a covering letter to [email protected]