Service Advisor

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The Central Coast’s newest luxury dealership is looking for a customer focused and friendly Service Advisor.

Summary about this job

Technicians

Company: Worthington Prestige

Location: Gosford & Central Coast

Work type: Full Time

Salary: n\a

Phone: +61-7-3689-4026

Fax: +61-2-8591-4994

E-mail: n\a

Site:

Detail information about job Service Advisor. Terms and conditions vacancy

The Central Coast’s newest luxury dealership is looking for a customer focused and friendly Service Advisor. You will be representing one of the most respected luxury brands with a long reputation for outstanding customer service that is second to none.

 

ESSENTIAL SKILLS

  • Ability to provide an exceptional customer service to everyone, every day with a "can do" approach.
  • Trade qualifications with a long history in service advisor role.
  • Technical Experience
  • High level communication skills with a professional approach.
  • Computer literate with the ability to adapt to new technologies
  • Work in a small team environment harmoniously

 

ABOUT THE ROLE:

  • Responsible for all service department administration including marketing and morale of team members.
  • Ensure appropriate resource is given to the development of all workshop personnel and front end staff.
  • Manage escalated customer complaints and work towards a mutual resolution
  • Providing exceptional customer service
  • Lead by example as well as manage, motivate and assist all service personnel
  • Provide adequate invoice explanation and reports to service customers
  • Follow Up service times to ensure vehicles are completed on time.

 

DESIRABLE SKILLS

  • Titan Knowledge
  • Toyota Experience (Not Essential)
  • Knowledge of Toyota Parts & Service (Not Essential).

The successful applicant will be offered a competitive remuneration package and great working conditions to lead a fulfilling role.

If you are a customer service focused Service Advisor who is driven by outstanding results, look no further and apply today.

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