Cleaning Supervisor - Northern Sydney

Summary about this job

Detail information about job Cleaning Supervisor - Northern Sydney. Terms and conditions vacancy

Millennium Services Group Ltd is an ASX Listed National Company operating in Australia & New Zealand specialising in Security, Cleaning and Integrated Services in the retail shopping centre, commercial property and Commonwealth and State government sectors.

We offer employees excellent working environments, working conditions, career progression and continual training and development. With a large client base, including retail and corporate sites, we are able to provide you with stability and variety in your role.

Job Description

Millennium Services Group Ltd is currently seeking a highly experienced and highly motivated Cleaning Supervisor for a large sized prestige retail shopping centre located in Northern Sydney

The Cleaning Supervisor is a senior employee responsible for delivering the highest standards of both customer and cleaning services in a dynamic work environment.

This role requires an experienced individual with excellent knowledge in site cleaning, building management systems and the application of standard operating procedures.

In addition to excellent communication skills and five star customer service attributes, the role requires the aptitude and knowledge to apply work place health and safety and risk management principles in the work environment. The ability to maintain strong working relationships with Centre Management and key stakeholders is paramount to your success in this role.

The Primary Duties & Responsibilities include:

Responsible for delivering on contractual obligations to client in accordance with site SOPs and lawful direction/s from Account Manager

Ensuring on-site Cleaning Manual and Standard Operating Procedures (SOPs) are regularly reviewed and adhered to at all times whilst on-duty

Follow workplace safety procedures and effect hazard management principles to mitigate risks

• Participation in on-the-job training
• Respond to calls for assistance
• Assess and respond to situations of risk
• Communicate effectively with all persons whilst on-duty
• Use communication systems including portable two-way radios
• Provide advice, directions and display a willingness to assist all persons whilst on-duty
• Promote and maintain workplace health and safety
• Participate in workplace safety arrangements
• Report any OHS&E hazards or incidents identified in the workplace
• Comply with work instructions & Group Integrated Management System (IMS) policies
• Facilitate site Tool Box chats and training sessions when required
• Give evidence in Court regarding public liability investigation
• Assist Security in Liaising with Emergency Services during the course of duties (Police/Fire/Ambulance if required)
• Provide regular contact with, and reports to, Account Manager
• Effective rotation standards

Key Selection Criteria

Essential:

• Current Open C Class drivers licence
• Excellent oral and written communication, negotiation and conflict resolution skills
• Excellent critical thinking and problem solving skills applicable in a dynamic work environment
• Aptitude to apply sound emergency response principles
• Ability to work in teams in the cleaning operations
• Ability to work unsupervised and self-motivated
• Minimum 3 years' experience in cleaning operations
• Retail cleaning operations experience on large asset essential
• High degree of personal grooming
• Personable with excellent customer service attributes and the ability to engage stakeholders

Preferred non-essential:

• Certificate III in Cleaning Operations
• The Cleaning Supervisor will be required to work flexible shift hours, including weekends and gazetted Public Holidays in accordance with business and client requirements.
• Please submit your resume and supporting cover letter online, clearly stating job reference number.
• Persons who do not meet the Key Selection Criteria will not be considered and need not apply.

Millennium Services Group Ltd