Customer Liaison Adviser
Short info about job
Company: London Metropolitan University
Department: Department of Student Journey
Salary: £29,910 to £35,646 per annum incl. London allowance.
Hours: Full Time
Contract type: Fixed-Term/Contract
Type / Role: Professional or Managerial
Phone: +44-1328 5279449
Fax: +44-1332 5260498
E-mail: N\A
Site: N\A
Detail information about job Customer Liaison Adviser. Terms and conditions vacancy
ABOUT USLondon Metropolitan University is committed to making education available to people from all walks of life and plays an important role in society and our local community. We offer a diverse range of courses across a range of disciplines in three locations across London.
ABOUT THE POSTThe Customer Liaison Team, is part of the Customer Liaison strand of the Student Journey Directorate, delivering a professional, knowledgeable and resolution focused service across the University's three sites to customers of Londonmet. The Customer Liaison Adviser is a key contributor in enhancing the quality of the wider student experience by providing information, advice/or signposting on a diverse and complex range of issues, using digital technologies to own, manage and account for the timely, effective resolution of queries. This is a great opportunity for career development in HE professional services and will involve working closely with staff across the University to enhance the student experience.
HOW TO APPLYThe online application form must be completed in full. If you wish to attach an additional document such as a CV you may do so (please follow the instructions). We cannot accept a CV on its own as a job application.
Applications are welcome from candidates with appropriate qualifications and experience.
To apply, please click on the Apply button below. For further information please visit our website at http://www.londonmet.ac.uk/about/jobs-at-london-met/ and quote the reference number.
Closing Date: 18th September 2017.
Interviews due to be held on w/c 2nd October 2017.
RELATED DOCUMENTSJob Description/Person Specification: https://londonmet.app.box.com/file/217448363064
Summary Terms and Conditions: https://londonmet.app.box.com/file/208763493032