Residences Officer
Short info about job
Company: University of Central Lancashire
Department: Student Services
Salary: £24,565 to £28,453 (Starting salary unlikely to exceed £24,057)
Hours: Full Time
Contract type: Permanent
Type / Role: Clerical
Phone: +44-1570 3780914
Fax: +44-1400 1072509
E-mail: N\A
Site: N\A
Detail information about job Residences Officer. Terms and conditions vacancy
An opportunity has arisen for a Residences Officer to work pro-actively in assisting the Residences Manager in the day-to-day management of designated area of UCLan halls of residence. The successful candidate will work to establish and sustain a supportive and cohesive student community.
Assisting in the resolution of any student wellbeing and disciplinary issues that may arise, the Residences Officer will respond effectively, professionally, and promptly to all student requests and complaints. As part of the wider Accommodation team, the Residences Officer will also be expected to respond to customer requirements in any area of halls.
Significant experience of working in a halls of residence environment and managing a diverse team of staff is essential, as is experience of delivering high levels of customer service in a demanding environment.
We are looking for good communicators who have proven IT skills and are able to work as part of a team. The post holders must also be enthusiastic and self-motivated and be resilient under pressure.
Applicants need to meet all essential criteria on the person specification to be considered for interview. Flexibility in working hours is important and will involve some evening and weekend work as appropriate to support students, e.g. at Open Days. This position is based in Preston.
Please apply online via www.uclan.ac.uk/jobs or by contacting Human Resources on 01772 892324 quoting reference number. CVs will not be considered unless accompanied by a completed application form.