Senior Desktop Support Analyst

All UK vacanciesProfessional or ManagerialSenior Desktop Support Analyst

IT

Short info about job

Company: Royal Holloway, University of London

Department: IT Services

Salary: £34,137 to £40,317 per annum - including London Allowance

Hours: Full Time

Contract type: Permanent

Type / Role: Professional or Managerial

Phone: +44-1250 1622100

Fax: +44-1322 9245239

E-mail: N\A

Site:

Detail information about job Senior Desktop Support Analyst. Terms and conditions vacancy

Desktop Support is currently a small team of 6 professionals providing service delivery and support for a large and diverse IT environment. We are looking for an experienced Senior Desktop Support Analyst to join the team.

The successful Senior Desktop Support Analyst will be responsible for delivering the managed desktop environment across the estate and maintaining Open Access PC Labs and lecture theatres in line with the service strategy in these areas.

The role will involve the development and maintenance of efficient services using deployment tools including SCCM, MDT and APP-V in line with the Service Delivery strategy. You will also be responsible for the management of a number of server based resources for the installation and maintenance of software and devices across the managed estate.

The successful Senior Desktop Support Analyst will have significant experience in an IT support role specialising in remote administration and software distribution tools with proven track record for implementing automation. You will also have:

  • Advanced knowledge of SCCM (current branch)
  • Working knowledge of Microsoft Application Virtualisation
  • Advanced knowledge of Microsoft Desktop OS and relevant technologies, AD, group policy and PowerShell
  • Advanced knowledge of desktop & laptop hardware platforms and software applications
  • Drive to succeed and deliver

Royal Holloway, University of London offers employees a variety of benefits including 27 days annual leave plus statutory bank holidays and 6 days to be taken over the Christmas/Easter holidays, a generous pension scheme, pay scales reviewed annually, interest-free travel loans, discounted membership to the College’s sports centre and a committed training and development programme.

In return we offer a highly competitive rewards and benefits package including generous annual leave and training and development opportunities. This is a full time, permanent post based in Egham, Surrey where the College is situated in a beautiful, leafy campus near to Windsor Great Park and within commuting distance from London.

To view further details of this post and to apply please visit https://jobs.royalholloway.ac.uk. For queries on the application process the Human Resources Department can be contacted by email at: [email protected].

The College cannot apply for a Certificate of Sponsorship for this post. Candidates applying for this position need to have their own permission to work in the UK based on UK Visa and Immigration requirements.

Please quote the reference: 0917-351

Closing Date:  Midnight, 15th September 2017

Interview Date: Tuesday 26th September 2017

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