Student Support Coordinator

Short info about job

Detail information about job Student Support Coordinator. Terms and conditions vacancy

A fantastic opportunity has arisen for a Student Support Coordinator to join the Study Group organisation, working from our brand new International Study centre. The right candidate should have proven skills in relationship building as well as strong emotional resilience in working with challenging behaviours.

Study Group is a global leader in providing a transformational learning experience for international students, leaving them with academic success and rewarding careers. 2016 was a successful year with 70,000 students enrolling across 163 countries. This is an exciting time for the organisation as we introduce a new centre, working in partnership with a highly reputable University. Above all, providing a fantastic learning experience to our students is at the heart of what we do, so if you are passionate, dedicated, and interested in embarking in a truly fulfilling position, then you’ve come to the right place.

Job Purpose:

To ensure that Study Group is fully compliant with its obligations as they relate to the issuing of Tier 4 visas.

Work closely with colleagues across all UK business entities (Bellerbys, Embassy and Study Group UK) to provide guidance and expertise for both students and staff for all matters concerning the UK Home Office and Tier 4 student visas.  Provide support and information to European locations (Netherlands and Dublin) on immigration requirements. 

Key Responsibilities:

Governance and Quality Control

• Manage all Study Group UK policies (and procedures where appropriate) related to UKVI and Tier 4 compliance, including, but not limited to: -
• Agent Management, vetting and onboarding, performance monitoring and termination
• Student Pre-arrival, including minimum standards for Admissions, financial document checks and pre-arrival Confirmation of Acceptance for Studies (CAS) issuance
• Student Post-arrival, including minimum standards for Induction, Alternative Collection Location (ACL), document retention, contact details tracking, attendance management and CAS issuance for onward study (as required)
• Manage Tier 4 licences and ensure that all submissions, applications, reporting and advisory noticesare submitted on a timely basis.
• Oversee and manage the UKVI Sponsor Management System for the UK business.
• Manage an internal audit schedule for all appropriate locations and functions, with a focus on ensuring UKVI Inspection readiness and adherence to noted UKVI related policies and procedures.
• Manage a robust management information suite pertinent to UKVI compliance in order to inform Senior Management, highlighting data trends and ensuring that appropriate action plans are in place to address areas of risk, maximising the balance between compliance and wider business performance.