Customer Insight Analyst

All vacancies of New ZealandScience & TechnologyCustomer Insight Analyst

Balance between analytical and creative, build reports, provide insight and enable this business on its customer focused journey.

Summary about this job

Mathematics, Statistics & Information Sciences

Company: Tribe (New Zealand) Limited

Location: Auckland

Work type: Full Time

Salary: n\a

Phone: +64-7-470-3726

Fax: +64-7-129-3047

E-mail: n\a

Site:

Detail information about job Customer Insight Analyst. Terms and conditions vacancy

  • Sit within a large marketing department - great stakeholder management
  • Build meaningful reports, identify reporting gaps, add value
  • Solve problems in a creative way
Where?
  
An opportunity to join one of NZ’s largest and most significant retail players.  They are actively evolving and investing in their customer relationships through insights and knowledge with the aim to engage with customers when and how they (the customers!) choose. 
  
This role sits with the broader marketing unit and forms part of the customer centric, insights and analytics team.  Their goal is to bring together multiple streams of customer data and knowledge to put the customer at the heart of core commercial decision making.
  
What?
  
Working with masses of data (we are talking about terabytes here!) you will muck in, building reports that add value across a varied marketing team.  You will develop self-service reports, close loop reporting, as well as ad hoc reports and documentation (they’re using SAP).  Working closely with the various marketing teams, you’ll help them set metrics to assess campaigns (both pre and post) to ensure that they’re reaching and enabling the right outcomes!
  
You will be a balance between left and right brained, a creative yet analytical problem solver who can empathise with being a shopper.  You’ll use these skills to build meaningful insights that can be served up to the business and enable them to build strong meaningful campaigns and marketing strategies.
  
You?
  
A beautiful balance between creative and analytical, you’ll have experience working with large and complex data sets as well as strong commercial and insight exposure.  This is not a pure analyst role!
  
Exposure to SQL, SAS or Python is a must (even if it was just at University), experience with data analytics and stakeholder management is a must.  We are looking for the soft skills as much as the technical capabilities. 
  
Although this role isn’t “entry level” (you’ll have had some real world experience), this is definitely an opportunity to further develop your skill set.
  
Apply.
  
Sounds like your dream job?  Apply now!  Or for more information (other than who the company is) get in touch with Estelle at Tribe on 021 247 1062.

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