Internal Sales/Customer Service - Dunedin

Summary about this job

Detail information about job Internal Sales/Customer Service - Dunedin. Terms and conditions vacancy

• Industrial products - Bearings, Power Transmission & Fluid Power
• Learning and development opportunities
• Successful close knit team

Applied Industrial Technologies is a leading industrial distributor that offers more than five million parts to serve the needs of MRO and OEM customers in virtually every industry.

THE ROLE

Customer service professionals—don't pass up this opportunity for a great opportunity with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. We are committed to always having the right part in stock and always getting it to the customer when they need it.

You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. Our ability to get customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions – especially when customers are experiencing costly equipment breakdowns. You will also occasionally have hands-on duties that will require mechanical aptitude.

This is a great starting point from which to grow toward a sales or management career. If you enjoy the challenge of finding just the right part or the right solution to fulfill a customer's needs, and you have the background we're looking for, we want to talk with you!

• Assist customers by phone and in person at our branch
• Help customers get the parts they need
• Interact extensively with customers to clarify their needs, research, and recommend parts
• Meet / exceed monthly sales goals while increasing customer satisfaction
• Provide quotes
• Take orders
• Physically measure specs on a wide variety of parts
• Warehousing duties

REQUIREMENTS

Our Internal Sales teams are self-motivated and driven by a desire to exceed expectations. They have strong prioritisation and multitasking skills, a sense of urgency, and display excellent verbal and written communication. Interpersonal skills and the ability to establish rapport, build solid relationships with a wide variety of customers are critical.

Specific qualifications for the role include:

• Minimum 6 months of customer service experience
• Mechanical and mathematical aptitude
• Excellent telephone skills
• Ability and desire to learn new systems and processes quickly
• Intermediate computer skills
• Valid driver's license and clean driving record
• Knowledge of industrial distribution products and hydraulics, preferred

Benefits

As an Internal Sales Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. We encourage you to contribute fresh new ideas. We are committed to your professional development, here is just some of what we have to offer:

Career development with a variety of options.

• Salary continuance and death insurance
• A well remunerated position that will be both rewarding and fulfilling, as well as working as part of an enjoyable work environment
• A diverse customer and product base to work with

Build a rewarding career with a global leader in industrial distribution!

APPLY

If you possess the attributes described above and want to grow your career with a global player, apply today to [email protected]

Please include a cover letter and detailed resume demonstrating your experience and qualifications, along with an explanation of why we should pick you.

Applications close Friday 3 August 2018.

Recruitment agencies need not apply, we have this!