Customer Services
This role is very diverse and is a job share role. No two days are the same and being able to multitask and be completely unflappable is a must.
Summary about this job
Customer Service - Customer Facing
Company: Kiwi Property Group Limited
Location: Manawatu
Work type: Part Time
Salary: n\a
Phone: +64-7-427-6799
Fax: +64-4-198-6287
E-mail: n\a
Site: n\a
Detail information about job Customer Services. Terms and conditions vacancy
- Great central location
- Be a key member of our Customer Service team
- Start your career with Kiwi Property
Kiwi Property is the largest listed property company on the New Zealand Stock Exchange and is a member of the NZX15 Index. We've been around for more than 20 years and we proudly own and manage a $3.1 billion portfolio of real estate, including some of New Zealand's best shopping centres and prime office buildings.
The success of Kiwi Property is driven by a team of more than 170 professionals who are guided by our values that promote behaviours such as leadership, excellence, approachability, empathy, trustworthiness and accountability.
What is the role?
Based at The Plaza and reporting to the Assistant Centre Manager, you will be a key member of our Customer Service team, providing the highest quality experience to our shoppers.
You will provide information and resources by proactively identifying customers' needs and desires; answering questions and giving directions.
This role is a very diverse job share role and involves weekend work. There are no two days the same and being able to multitask and be completely unflappable is a must. You will need to have proven administration and exceptional customer service skills along with the ability to manage contractors on site. This is not an entry level customer service role and flexibility to take on other shifts is ideal.
In your quieter times you will be providing administrative support to the Centre, liaising with retailers and assisting with the smooth operation of the Centre.
Our ideal candidate:
You will need to have exceptional customer service skills, be motivated and energetic. Your passion for offering an amazing service that exceeds the expectations of our customers, either in person, on the phone or online will be infectious. Being a Brand Ambassador within the shopping centre and local community you will happily promote the centre's services, amenities and events.
What can we offer you?
We're passionate about what we do and the way we do it. We know that passionate people can create extraordinary results. We reward those results by providing the following benefits:-
- Enhanced Parental Leave
- Volunteering days
- Diverse and inclusive working environment
What are the hours?
The minimum hours for this position are Saturday 1pm - 5.45pm, Sunday 9.45am - 1pm, every alternate Thursday evenings 5.30pm - 9.15pm. There will be additional hours on offer so it would be great for someone who wants to pick up extra hours.