Customer Service Specialist – with a difference! (6mth fixed term contract)
We are looking for someone who not only “gets” outstanding customer service but ideally is into the outdoors and fitness.
Summary about this job
Customer Service - Call Centre
Company: Torpedo7
Location: Waikato
Work type: Full Time
Salary: n\a
Phone: +64-3-802-8139
Fax: +64-3-274-5905
E-mail: n\a
Site: n\a
Detail information about job Customer Service Specialist – with a difference! (6mth fixed term contract). Terms and conditions vacancy
Torpedo7 is New Zealand’s largest multi-channel outdoor adventure retailer, with 14 stores nationwide and a dedicated online store. Torpedo7 specialise in bike, snow, camping, water, moto and fitness.
At the heart of our business is a great customer service team – not only are they skilled in the art of delivering great service to our customers they have a passion for what we do. We are looking for someone who not only “gets” outstanding customer service but ideally is into the outdoors and fitness.
This position handles a variety of incoming customer enquiries in regards to our online store. Where this Customer Service role differs to most is that we utilise the latest live, online chat technology to support our customers as well as traditional phone and e-mail support.
The ideal candidate will have:
- Experienced in an Customer Services environment
- Excellent written and verbal communication skills
- Strong keyboard skills
- An outstanding phone manner
- Great attention to detail and accuracy of work
- Flexible and adaptable - working under pressure
- Enthusiastic team player
This role is a great foot in the Torpedo7 door; the role will offer you loads of development and insight about the Torpedo7 business with some good fun and laughs along the way. We have some great staff perks and the opportunity to work in an energetic and fast paced environment. If you want an opportunity to combine your passion for the outdoors with a great job then this is it.