Customer Insights, Data & Insights Analyst, Big Data, financial services
It is the perfect time to join us and see your data and analytics career take hold and positioned for future growth.
Summary about this job
Business/Systems Analysts
Company: IAG NZ Ltd
Location: Auckland
Work type: Full Time
Salary: n\a
Phone: +64-6-958-2206
Fax: +64-4-985-2433
E-mail: n\a
Site: n\a
Detail information about job Customer Insights, Data & Insights Analyst, Big Data, financial services. Terms and conditions vacancy
- Newly created role in IAG's growing Data Analytics & AI team
- Help lead the development and delivery of customer and digital analytics
- A relationship focused role
IAG NZ is an organisation on a journey to being customer led, data driven and digitally empowered. Data is fundamental to IAG's continuing success by empowering decision making and operational excellence. The Data Analytics & AI team is rapidly growing and as a result we are looking for talented and experienced individuals to join the team.
One of these opportunities is a Senior Customer Insights Analyst. In this role you will be responsible for leading the development and delivery of customer and digital analytics requirements across IAG's multiple business divisions. You'll be providing analytical outputs and insights on business & customer metrics, trends, data-extracts and support decision-making. As a relationship orientated person, you'll enjoy partnering with the business and be seen as a customer insights specialist and trusted adviser.
What you'll be doing:
- Analysis & Reporting - develop & provide actionable insights, understand business units and stakeholder groups key information requirements and provide optimal outputs, such as reports, dashboards and statistical models
- Insights & Projects - identify, understand & analyse data to derive insights and turn data into actionable information, be the go to person for analytic expertise for cross functional projects across Data & Analytics, contribute to IAG wide strategic projects, facilitate workshops
- Culture - role model best practice behaviour by knowledge sharing and collaboration, contribute to Data Guild, participate in professional learning & development, mentor others
- Risk management - develop & monitor key controls, identify data issues
What you'll bring to the role:
- 2 years plus relevant experience in a significant information enabled organisation
- Comprehensive experience in customer & digital analytics and visualisation, with an understanding of data engineering to ensure that the outputs are accurate and relevant
- A can-do attitude and the ability to problem solve
- The ability to create insightful dashboards, self-service reports and diagnostic analytics
- Strong SQL, Power BI and Tableau experience
- Statistical modelling experience will be an advantage
- Project management and agile working experience is desired
This is an exciting opportunity to be part of the team that is integral in assisting IAG move forward on being data-driven, customer-led, digitally-enabled business. We are growing! It is the perfect time to join us and see your data and analytics career take hold and positioned for future growth.
IAG is a great place to work. As a member of our team you'll enjoy career development opportunities across the IAG Group, flexible working arrangements, generous employee benefits and a competitive remuneration package. To discover more reasons to join IAG please go to https://careers.iag.co.nz/why-work-for-us
To apply, click on the link, or if you would like to talk through this opportunity then do please call Tracey Church (09) 969 4059