Customer Service Officer
Do you want to be the voice of one of New Zealand's largest government organisations?
Summary about this job
Customer Service - Call Centre
Company: Madison Recruitment Ltd
Location: Auckland
Work type: Contract/Temp
Salary: n\a
Phone: +64-9-650-8904
Fax: +64-4-439-9552
E-mail: n\a
Site: n\a
Detail information about job Customer Service Officer. Terms and conditions vacancy
- Join our fun and fast paced team environment
- $41,600 per annum
- Penrose location
- Join our fun and fast paced team environment
- $41,600 per annum
- Penrose location
Customer Service Representative
Are you interested in being the voice of one of New Zealand’s largest government organisations?
About the role
In this role you will answer high volume calls from the general public and assist customers with their inquiries as well as providing them with necessary information. You will receive 12 weeks of training on two types of services enabling you to handle first contact resolution where possible. Being customer focussed and a good decision maker is critical for this role.
The hours
You will be working rostered shifts between 6am-8.15pm Monday – Friday and 9am-5pm on Saturday
To be considered for this role you will need to
- Have proven customer service in retail, hospitality or contact centre
- Pass a predictor test
- Have resilience
- Have strong communication skills
- Be customer focused
- Be a NZ resident or NZ citizen
Benefits include
- The opportunity to work for a large New Zealand organisation
- Pay increase after approximately 12 weeks
- A vibrant and energetic team
- Coaching
If you have the skills listed above and are interested in progressing further with your application click ‘APPLY NOW’