Fulfilment Officer (12 month fixed term contract)

Summary about this job

Detail information about job Fulfilment Officer (12 month fixed term contract). Terms and conditions vacancy

• Largest health insurer in the world! Global company and proud Kiwi heritage
• Excellent training and growth opportunities
• Smales Farm, Takapuna | North Shore Location

Sovereign is the country’s largest life insurer and one of New Zealand’s leading private health insurers, protecting more than 646,000 New Zealanders and their families. In the past financial year, Sovereign paid out more than $350 million to support New Zealanders through illness, allowing them to get access to the best treatment and ensuring their families can continue to pay the bills if the main income earner can’t work or unexpectedly dies. As an employer, Sovereign offers a flexible, inclusive and supportive working environment with opportunities for career growth. There are a wide range of job opportunities available from marketing and finance to technical underwriting and legal services.

Sovereign is no ordinary Insurance company - we believe in being the difference in life's moments of truth for our customers. We are proud to be New Zealand's leading life insurance business and we take pride in making Sovereign a fantastic place to work, where our culture is strong and we live and breathe our values daily.

This role:

We currently have an opportunity to join our New Business team as a Fulfilment Officer. The purpose of this role is to finalise and issue all new business for Sovereign.

In this role you will work closely with the New Business Relationship Manager's and Underwriters to ensure that documentation is completed correctly and any issues are rectified in a timely manner. You will be working towards strict SLA's and have a high volume of work so it is critical that you have exceptional attention to detail and can work quickly. On a day to day basis you will be collating New Business applications, gathering missing documentation, and processing, loading and issuing policies.

You’d be joining a diverse team where you’d be supported and would have immense growth opportunities ahead of you.

About you:

To be successful in this role you will be a people's person who can communicate with key stakeholders to deliver superior customer service. You will also have:

• An insurance environment and have had exposure to policy documentation.
• Strong administrative skills within large corporate business
• Ability and hunger to learn quickly and retain complex information as training will be given on the job

About Sovereign:

As part of our stated commitment to diversity and inclusion, we cultivate a flexible and supportive work environment that meets the needs of our people and our business. We welcome applications for this role from candidates seeking flexible working arrangements. 

AIA is proud to welcome Sovereign into the AIA Group. We are excited about the opportunity to significantly transform and expand our presence in the New Zealand market. We expect to deliver highly positive outcomes for our customers as well as our fantastic team of employees and advisers.