Cash Collector NL/FR - PageGroup Shared Services Centre (BCN)

No se requiere experiencia, jornada completa, contrato indefinido

*Manage collection activities for the assigned country, business, region or office customer portfolio.
*Perform follow up actions by email or phone calls (inbound / outbound)

Información detallada sobre el trabajo Cash Collector NL/FR - PageGroup Shared Services Centre (BCN). Términos y condiciones de vacante

Funciones

Cash Collector with Dutch and French for European Countries within PageSSC. Description As member of the Continental Europe Order to Cash (O2C) department and being part of the Cash Collection Team Northern Europe: * Manage collection activities for the assigned country, business, region or office customer portfolio. * Perform follow up actions by email or phone calls (inbound / outbound) * Responsible for achieving collection targets and reducing outstanding debt helped by the newly implemented collection tool. * Liase with the Billing Team to ensure a coordinated and effective order to cash cycle. * Coordinate with the Cash Allocation Team to guarantee accurate customer payment matching * Disputes management directly or in relation with consultants and back-office departments (Invoicing, Client Risk and Temporary Work Dept). * Recovery Actions according to the assessment of the client risk and credit limits fixed by the company Profile * English fluent, native or bilingual level of French and Dutch * Other languages a plus * Experience in Customer Service and/or Cash Collection * Dynamic, organized with a methodical approach * Good negotiation and communication skills (spoken and written) * Ability to handle a high volume of actions (outbound and inbound calls, payment negotiation, disputes) * Customer focus * Ability to work under pressure to attain company objectives and Cash Collection KPIs Job Offer Career development opportunities

Requisitos

*Manage collection activities for the assigned country, business, region or office customer portfolio. *Perform follow up actions by email or phone calls (inbound / outbound)

Se ofrece

Bonus