Installation and Training Consultant
We are currently looking for a Installation and Training Consultant to join our Melbourne team.
Summary about this job
Sales
Company: Genie Solutions Pty Ltd
Location: Melbourne
Work type: Full Time
Salary: n\a
Phone: +61-3-4799-8878
Fax: +61-8-9936-5098
E-mail: n\a
Site: n\a
Detail information about job Installation and Training Consultant. Terms and conditions vacancy
About the business
Genie Solutions is a trusted name in Practice Management Software for Medical Specialists around Australia. Through our software, we are actively innovating, challenging and changing the healthcare landscape to help medical professionals provide the best and most efficient patient care possible.
About the role
We are currently looking for a Installation and Training Consultant to join our Melbourne team. In this role you will provide exceptional service, support and training to our customers in the form of installation of software, onsite training for new and existing clients, group training, remote support and training and associated tasks surrounding this.
Responsibilities include:
- The installation of Genie Solutions products at medical practices together with on-site training for doctors and their practice staff
- Conducting or assisting with group training sessions
- Administration and management of the pre-installation process (including data conversions)
- Maintain technical knowledge covering all aspects of Genie Solutions products together with related technical issues
- Maintains superior knowledge of the Australian healthcare and health insurance landscape.
- Develop, build and maintain customer relationships.
- Assist in the pursuit of new customers.
Skills and experience
- Recent experience in a field training position is a plus
- Technology or health Industry experience is a plus
- Prior training experience highly regarded.
- Excellent communication skills including the ability to successfully train a diverse group of practice staff and develop good business relationships with customers
- Effective written communication skills
- High level of interpersonal skills including the ability to liaise, advise and interact well with other staff members and different stakeholders
- Sound planning, organisational and problem-solving skills
- High attention to detail
- Energetic and flexible team player
- Must have a current Australian drivers licence
- Must have own transport
If you believe you have the skills and experience for this role then please submit your cover letter and resume.